Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   November 13, 2024 — Rated 10 out of 10 by K.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great people - great service!

Report a concern   November 13, 2024 — Rated 10 out of 10 by Lana Little Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service from very nice, efficient folks! Highly recommend.

Report a concern   November 13, 2024 — Rated 10 out of 10 by E.E. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Wide diversity of cars to ponder through. Sales people are friendly, helpful but not pushy.

Report a concern   November 13, 2024 — Rated 10 out of 10 by Clarence Bibbs Don Franklin Lexington Nissan - Service
What do you like about our products and services?

My experience with Don Franklin is as in the past, professional and knowledgeable, and their staff are excellent 👏

Report a concern   November 12, 2024 — Rated 10 out of 10 by M.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone was so sweet!

Report a concern   November 12, 2024 — Rated 10 out of 10 by K.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

very helpful and kept me up to date

Report a concern   November 12, 2024 — Rated 10 out of 10 by Michelle Woods Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Y'all are good

Report a concern   November 12, 2024 — Rated 9 out of 10 by Stacey Dimon Don Franklin Lexington Nissan - Service
What do you like about our products and services?

My car”s battery died in the Kroger parking lot. I planned to have it towed but called dealership and tanner said they’d send someone out to give me a jump to save me money. I got a ride to get my groceries home and then back to Kroger where I called. Someone immediately came over and jumped it and then followed me so I felt safe getting to the dealership . Mechanics took about 45 minutes to get a new battery installed and I was on my way.

Report a concern   November 12, 2024 — Rated 10 out of 10 by A.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Really knowledgeable about vehicles that you work with. If I have any questions there are people that really seem to care about taking care of my needs. Not to far from hope. Love the fact that I get my car worked on, then you wash it as well.

Report a concern   November 12, 2024 — Rated 10 out of 10 by Sally Rice Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly staff, good communication.

Report a concern   November 10, 2024 — Rated 10 out of 10 by M.W. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I liked everything about our process of purchasing our new pathfinder

Report a concern   November 8, 2024 — Rated 10 out of 10 by T.B.A.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service writers are always very courteous and First name removed service is performed promptly.

Report a concern   November 8, 2024 — Rated 10 out of 10 by Paula White Don Franklin Lexington Nissan - Service
What do you like about our products and services?

There was an issue with my tire pressure sensor after they installed my new tires. When I called about the issue, Jennifer told me to come right in. The issue was resolved and I wasn’t charged anything!

Report a concern   November 8, 2024 — Rated 9 out of 10 by Lori St Denis Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to arrange appointments

Report a concern   November 8, 2024 — Rated 10 out of 10 by Harry Van Epps Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent service from the repair shop. Within 30 seconds I was greeted. Check in took no time. My car was finished before I had finished my emails and drank my coffee!

Report a concern   November 8, 2024 — Rated 10 out of 10 by P.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The quality and reliability.

Report a concern   November 7, 2024 — Rated 10 out of 10 by Gregory Norsworthy Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and throughout.

Report a concern   November 6, 2024 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and efficient

Report a concern   November 6, 2024 — Rated 10 out of 10 by Donna Molden Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Personnel and service

Report a concern   November 6, 2024 — Rated 10 out of 10 by Linda May Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and informative sales rep, and manager

Report a concern   November 6, 2024 — Rated 10 out of 10 by D.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone was nice an answered questions. Very relaxing. No pushy individuals.

Report a concern   November 6, 2024 — Rated 10 out of 10 by S.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy access and friendly on time service.

Report a concern   November 6, 2024 — Rated 10 out of 10 by Adora Boaz Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Staff is very friendly and do amazing work.

Report a concern   November 6, 2024 — Rated 10 out of 10 by Mohammed Shammisaildeen Don Franklin Lexington Nissan - Service
What do you like about our products and services?

My experience with Nissan was very different from others, they are friendly, helpful, reliable with great care and performance.

Report a concern   November 6, 2024 — Rated 10 out of 10 by Luis Fernando Coc Choc Don Franklin Lexington Nissan - Service
What do you like about our products and services?

very well attended

Report a concern   November 6, 2024 — Rated 10 out of 10 by J.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The in take process was easy and all of the staff were friendly and professional.

Report a concern   November 6, 2024 — Rated 10 out of 10 by Steven Zwart Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good timely service.

Report a concern   November 4, 2024 — Rated 10 out of 10 by Anthony Davidson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

i like the people.
wait time is a little long, but not unreasonable.

Report a concern   November 4, 2024 — Rated 10 out of 10 by Ragini Pandya Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Great

Report a concern   November 2, 2024 — Rated 10 out of 10 by Donald Lee Jr Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We love every aspect of your business.
We receive excellent deals on new vehicles and the service is top notch!
Especially happy with service parts manager
Barry Henderson and Ron in the service department. They deserve a raise!!


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