Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   November 25, 2024 — Rated 10 out of 10 by M.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick service. Honest workers. Well priced service.

Report a concern   November 25, 2024 — Rated 9 out of 10 by K.D. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Sales representatives are great.

Report a concern   November 25, 2024 — Rated 10 out of 10 by R.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly skilled. Great job

Report a concern   November 22, 2024 — Rated 10 out of 10 by Scottie Godby Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is polite

Report a concern   November 22, 2024 — Rated 10 out of 10 by M.Q. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Thank you

Report a concern   November 22, 2024 — Rated 10 out of 10 by Brandon Gillig Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service staff is top notch. The service adviser kept me in the loop of what was going on with my vehicle. The parts are Nissan recommended. The staff is friendly and helpful. I enjoy bringing my Nissan Pathfinder for my required auto service.

Report a concern   November 21, 2024 — Rated 10 out of 10 by Jevon Vivrette Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Every time my car needs attention, the crew addresses the problem. Thanks for everything.

Report a concern   November 20, 2024 — Rated 9 out of 10 by J.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Prompt serv and great product variety.
Biggest drawback for me? 2 hr drive away.

Report a concern   November 20, 2024 — Rated 9 out of 10 by R.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Timely service

Report a concern   November 20, 2024 — Rated 10 out of 10 by S.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is very friendly

Report a concern   November 20, 2024 — Rated 10 out of 10 by K.L. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Quality products & friendly and helpful service

Report a concern   November 20, 2024 — Rated 10 out of 10 by W.H. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Always dependable. Nissan vehicles are wonderful and drive smoothly. Service department is GREAT. Salesman and rest of team work together wonderfully.

Report a concern   November 19, 2024 — Rated 10 out of 10 by Raymond Phipps Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

MJ is a great guy who takes time to visit with you and make sure your taken care of! Thanks MJ🙌

Report a concern   November 19, 2024 — Rated 10 out of 10 by M.D.A. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Outstanding service 👏 👌

Report a concern   November 19, 2024 — Rated 10 out of 10 by L.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The ease of it.

Report a concern   November 17, 2024 — Rated 10 out of 10 by T.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good quick service, nice staff, good products.

Report a concern   November 16, 2024 — Rated 10 out of 10 by Denise Lipps Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They are very professional and helpful. They go out of there way, to make you comfortable and will find good deals.

Report a concern   November 16, 2024 — Rated 10 out of 10 by T.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Kind, courtesy and pleasant staff.

Report a concern   November 16, 2024 — Rated 10 out of 10 by Cassandra Kirk Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I’ve brought my Nissan in for oil changes and here recently a CVT transmission fluid change and my experiences have been top notch! They’ve been kind and helpful as well as fast and efficient! And an added bonus they always wash my car when done! Definitely recommend them!!

Report a concern   November 16, 2024 — Rated 9 out of 10 by P.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and friendly.

Report a concern   November 15, 2024 — Rated 10 out of 10 by H.B.I. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I was in to get a new keyfob for my 2020 Nissan Altima.. The work was done very quickly.

All fine from that standpoint. Rather surprised that such a quick and small job cost over $400.

Report a concern   November 15, 2024 — Rated 10 out of 10 by Bob Felts Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Knowledgeable staff. Friendly service.

Report a concern   November 15, 2024 — Rated 10 out of 10 by Marcus Jones Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your service, the kindness of all your “employees,” and the courtesy are overwhelmingly fantastic. If I had an opportunity to send every one of my friends to a car dealership, it would certainly be Hyundai at Don Franklin.

Report a concern   November 15, 2024 — Rated 10 out of 10 by C.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I put a lot of miles on my vehicle and am at the service department every 8 weeks or so. Everyone is always professional and personable. Prompt service, minimal wait times. I’ve never had a need for any additional service on my vehicle, just routine maintenance.

Report a concern   November 15, 2024 — Rated 9 out of 10 by S.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It's very liable and quick.

Report a concern   November 14, 2024 — Rated 10 out of 10 by V.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer does a great job, in and out quickly!

Report a concern   November 14, 2024 — Rated 10 out of 10 by J.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer in service is friendly and helpful

Report a concern   November 14, 2024 — Rated 10 out of 10 by Joan Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always reliable and respectful. They always give me peace of mind. Excellent service! My technician Chris was went above and beyond and has wonderful people skills!

Report a concern   November 14, 2024 — Rated 10 out of 10 by Jesse Peters Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like scheduling an appoint. In and out

Report a concern   November 14, 2024 — Rated 9 out of 10 by Tim Wheaton Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Josiah was a great service coordinator and ensured I was informed and apprised me of any issues. Never met the mechanic or heard from him so completely unable to determine competence contact me in a week and ask me if it's fixed


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