Don Franklin Lexington Buick GMC
3380 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   September 23, 2025 — Rated 10 out of 10 by James Brandon Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Great dealer

Report a concern   September 23, 2025 — Rated 10 out of 10 by P.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

It was a good experience

Report a concern   September 23, 2025 — Rated 10 out of 10 by Gwendolyn Logan Don Franklin Lexington GM Service Department
What do you like about our products and services?

They listen to us and tell us the truth

Report a concern   September 22, 2025 — Rated 9 out of 10 by Michele Brewer Don Franklin Lexington GM Service Department
What do you like about our products and services?

The service staff are friendly and helpful. Especially Casey.

Report a concern   September 20, 2025 — Rated 10 out of 10 by J.G. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Very professional, friendly

Report a concern   September 20, 2025 — Rated 10 out of 10 by Rick Elrod Don Franklin Lexington GM Service Department
What do you like about our products and services?

My service was done timely and as expected

Report a concern   September 20, 2025 — Rated 10 out of 10 by Tony Lyle Don Franklin Lexington GM Service Department
What do you like about our products and services?

Fast and efficient

Report a concern   September 20, 2025 — Rated 10 out of 10 by B.P. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Service was good. Waiting area was comfortable.

Report a concern   September 19, 2025 — Rated 10 out of 10 by L.J. Don Franklin Lexington GM Service Department
What do you like about our products and services?

They were very fast and very nice

Report a concern   September 19, 2025 — Rated 10 out of 10 by T.C. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

The whole team was great.

Report a concern   September 19, 2025 — Rated 10 out of 10 by Steven Shapiro Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Quick and easy

Report a concern   September 19, 2025 — Rated 10 out of 10 by W.G.J. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

The sales associate christina and the manager were extremely helpful. The dealership had the exact car that I wanted.And I had accepted a deal.However I had to back out. Christina was very gracious when I told her I was not going to buy the vehicle. When i'm back in the market, I will use don johnson again. The experience was fantastic

Report a concern   September 19, 2025 — Rated 10 out of 10 by Teresa Stidham Don Franklin Lexington GM Service Department
What do you like about our products and services?

We are very happy with our GMC Terrain and have used the service dept. 3 times for scheduled oil changes. The staff was timely and efficient.

Report a concern   September 16, 2025 — Rated 10 out of 10 by Sean Scott Don Franklin Lexington GM Service Department
What do you like about our products and services?

The speed, efficacy, and professionalism among the staff really make for an excellent experience. I highly recommend this place for service.

Report a concern   September 15, 2025 — Rated 10 out of 10 by Rex Hezlitt Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly, professional staff.

Report a concern   September 13, 2025 — Rated 10 out of 10 by J.B. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly and courteous staff and quality service work

Report a concern   September 9, 2025 — Rated 10 out of 10 by J.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Timely service, welcoming environment and positive experience overall.

Report a concern   September 9, 2025 — Rated 10 out of 10 by Gloria Conner Don Franklin Lexington GM Sales Department
What do you like about our products and services?

The salesman Marc Franco was knowledgeable and professional as well as very personable. He was easy to talk too and listened to my concerns and addressed each one to my satisfaction.

Report a concern   September 9, 2025 — Rated 10 out of 10 by David Christison Don Franklin Lexington GM Sales Department
What do you like about our products and services?

All the paper that I talked to in your organization. It was very nice and answered all the questions I needed.
Tire Cobbs. It's one of the best salesman you have ever. I recommend him to anybody.
I'm glad to do business with you. And I'll do business in the future, and I'll recommend people to you all. Thank you very much for all you do.

Report a concern   September 9, 2025 — Rated 10 out of 10 by Angel Leon Don Franklin Lexington GM Sales Department
What do you like about our products and services?

I like the treatment I’ve been getting from Ransom Griffey. He’s been a blast to work with and has been understanding of my needs and wants and has answered every question and concern I’ve had.

Report a concern   September 9, 2025 — Rated 10 out of 10 by Daniel Terry Don Franklin Lexington GM Service Department
What do you like about our products and services?

The staff are always polite and professional, and get you in and out quickly

Report a concern   September 8, 2025 — Rated 10 out of 10 by B.H. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Very friendly staff and easy to make a deal with

Report a concern   September 6, 2025 — Rated 10 out of 10 by T.T. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly people.

Report a concern   September 6, 2025 — Rated 10 out of 10 by E.S. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Very friendly and knowledgeable!!!

Report a concern   September 6, 2025 — Rated 10 out of 10 by T.P. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Excellent people.

Report a concern   September 6, 2025 — Rated 10 out of 10 by James Ravencraft II Don Franklin Lexington GM Service Department
What do you like about our products and services?

My service advisor was excellent.

Report a concern   September 6, 2025 — Rated 10 out of 10 by Ullysses Liggins Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Nice vehicles and polite service and kind salesman

Report a concern   September 6, 2025 — Rated 10 out of 10 by J.W. Don Franklin Lexington GM Service Department
What do you like about our products and services?

On time and accurate. No pressure sales.

Report a concern   September 6, 2025 — Rated 10 out of 10 by C.P. Don Franklin Lexington GM Service Department
What do you like about our products and services?

The people who work there are very friendly to their customers and I like that.

Report a concern   September 6, 2025 — Rated 10 out of 10 by D.G. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly people - answers all questions


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