Customer Testimonials
Good
Ransom Griffey is the best salesperson we've ever had the pleasure of dealing with.
Great service
I appreciate the courteous service and focus on customer service.
Quick and easy.
Customer service is great. Bought a Buick Enclave in June and Marc our salesman and Dawn in service department have been a pleasure to work with.
Always courteous with knowledgeable and fast service. Chris is the best.
Flexible
Excellent customer service!
The service was very fast and convenient
Everyone seems to be on top of their jobs. Very friendly people. They took great care of me.
Service is awesome. Even through the construction process. Great communication to keep me aware of what building to go to.
They all looked good
Service, the waiting rooms, the nice people
The service personnel were amazing as always! Can't say enough about how nice and professional they are. Top notch!!!
Friendly people, welcoming waiting area, service left car clean and all settings reset properly- necessary service described but never pushed to have other service that's not necessary
You have a very good customer service team
Outstanding service department! Don Franklin has figured out the art of “service after the sale.”
Friendly people
Friendly people. I’m
Personnel, service on time, work done correctly.
Quick repair.
Easy to deal with. Eager to help. Answer all questions . Quick response. Like easy appraisal on my vehicle. Thought it was fair
Liked the inventory.
So happy we went back to Don Franklin!
Darryl is my salesperson and is very knowledgeable and answered all my questions.
We have purchased many cars from DON Franklin family. They are always kind honest fair pricing.
We had one of our vehicle serviced last week could not ask for any better updates
Katerina is phenomenal! Loved working with her, very knowledgeable and was very willing to help us!
The staff at Don Franklin are always professional and courteous. They make the buying process straightforward and efficient.
The staff were extremely helpful and knowledgeable about their products. They take the time to ensure you are comfortable with your purchase and happy with the overall experience. They never made me feel pressured into committing to a purchase and if they didn’t know the answer to any of my questions, they told me so and would make an effort to find out the correct answer.