Don Franklin Lexington Buick GMC
3380 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   May 30, 2026 — Rated 10 out of 10 by P.H. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Dependable

Report a concern   May 29, 2026 — Rated 10 out of 10 by Sharon Robinson Don Franklin Lexington GM Service Department
What do you like about our products and services?

I love my vehicle, it is a joy to drive. I like getting it serviced at the dealership because everyone is good at their job. The service area is convenient and comfortable. The only suggestion I would have is to make the fact that GM points may be used to pay for service easily available. I was not thinking about the points, my son brought them up before I went to my appointment and it paid for my whole service the day I went. It could have done this on one of my earlier visits if I had been aware. Other than that, I think you do a a great job! My service technician Austin was wonderful to work with.

Report a concern   May 29, 2026 — Rated 10 out of 10 by W.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very helpful and able to explain in detail about issues relating to my vehicle
Report a concern   May 29, 2026 — Rated 10 out of 10 by T.H. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quick and very friendly

Report a concern   May 28, 2026 — Rated 9 out of 10 by Lloyd Stewart Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly staff!

Report a concern   May 28, 2026 — Rated 10 out of 10 by R.R. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Friendly and very helpful

Report a concern   May 27, 2026 — Rated 10 out of 10 by Patricia Horton Don Franklin Lexington GM Service Department
What do you like about our products and services?

Wonderful service. Dawn is so nice and friendly.
Report a concern   May 23, 2026 — Rated 10 out of 10 by K.W. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quick service appointment

Report a concern   May 22, 2026 — Rated 10 out of 10 by J.P. Don Franklin Lexington GM Service Department
What do you like about our products and services?

I appreciated just how friendly and professional everyone was to me!
Report a concern   May 22, 2026 — Rated 10 out of 10 by D.H. Don Franklin Lexington GM Service Department
What do you like about our products and services?

All excellent!
Report a concern   May 22, 2026 — Rated 10 out of 10 by Alexis Montague Brooks Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very great service !!
Report a concern   May 20, 2026 — Rated 10 out of 10 by E.P. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Everyone was respectful, and the lounge was nice

Report a concern   May 20, 2026 — Rated 10 out of 10 by B.H. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Trustworthy
Report a concern   May 18, 2026 — Rated 10 out of 10 by Lesa Taylor Don Franklin Lexington GM Service Department
What do you like about our products and services?

GMC service department is great, technician Billy Hall done a great job on my vehicle.
Report a concern   May 17, 2026 — Rated 10 out of 10 by L.P. Don Franklin Lexington GM Service Department
What do you like about our products and services?

The staff is wonderful stay with you with your sale

Report a concern   May 16, 2026 — Rated 10 out of 10 by Georgia Banks Don Franklin Lexington GM Service Department
What do you like about our products and services?

The excellent products and service.
Report a concern   May 15, 2026 — Rated 10 out of 10 by D.R. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quick efficient and friendly
Report a concern   May 14, 2026 — Rated 10 out of 10 by R.R. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very friendly and quick

Report a concern   May 13, 2026 — Rated 10 out of 10 by Brian Disney Don Franklin Lexington GM Service Department
What do you like about our products and services?

Love Buick and Don Franklin service is quick and easy.
Report a concern   May 13, 2026 — Rated 10 out of 10 by L.K. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Waiting room. Service advisor was prompt and professional

Report a concern   May 13, 2026 — Rated 10 out of 10 by J.D. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Convenience and reliability

Report a concern   May 12, 2026 — Rated 9 out of 10 by Ron Harper Don Franklin Lexington GM Service Department
What do you like about our products and services?

The convenience of utilizing the dealership that I purchased the truck.

Report a concern   May 12, 2026 — Rated 10 out of 10 by Pauline Handshoe Don Franklin Lexington GM Service Department
What do you like about our products and services?

Always been great service.

Report a concern   May 11, 2026 — Rated 10 out of 10 by Mickey Tweed Don Franklin Lexington GM Service Department
What do you like about our products and services?

Everything
Report a concern   May 11, 2026 — Rated 10 out of 10 by M.P. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Buick are my all time favorite GM product. We are enjoying our new Enclave
Report a concern   May 7, 2026 — Rated 10 out of 10 by C.R. Don Franklin Lexington GM Service Department
What do you like about our products and services?

I always receive fast service whenever I do my oil changes. Dawn is always a great help in the service department.
Report a concern   May 6, 2026 — Rated 10 out of 10 by John Combs Don Franklin Lexington GM Sales Department
What do you like about our products and services?

GMC trucks, sales manager great to deal with no hassle, got a good deal. Everyone’s happy 👍🏻
Report a concern   May 6, 2026 — Rated 10 out of 10 by Jessica Spalding Don Franklin Lexington GM Service Department
What do you like about our products and services?

Fast, friendly service
Report a concern   May 5, 2026 — Rated 10 out of 10 by A.A. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quick service and good customers service.
Report a concern   May 5, 2026 — Rated 10 out of 10 by B.W. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Close by , very clean and fast service!

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