Customer Testimonials
Reliability, Dependability and Service we can count on
Always ready to take my car when I arrive to do the service job.
Personnel and and it was told to me or explained very well how this was a truck that would work for what I needed it for. Only time will tell.
The friendly people
I have always liked Buick and GMC vehicles.
The new waiting area is classy and comfortable. It was easy to make an online appointment. Service rep. Zion is always helpful and friendly. It makes the experience of car care less painful.
Excellent Denali truck!
Your service department was very quick and efficient!
I also have a 350z that have serviced there since I bought it! Actually bringing it in next week as well!!
Thanks!
Your personnel. Cat was great. And she was very knowledgeable.
Yall made the process super easy and fast!
Very fast service. Very friendly people. Price is reasonable.
Great quality and nice staff.
I had an incredibly warm and genuine welcome from the sale representative who was very knowledgeable and patient with all questions and inquiries we had. She made us feel at ease, was transparent and polite. The folpw up updates were overwhelmingly positive. We are looking forward to take possession of out next beautiful vehicle. Thanks to the entire sales team at Don Franklin Auto!
Great dealer
It was a good experience
They listen to us and tell us the truth
The service staff are friendly and helpful. Especially Casey.
Very professional, friendly
My service was done timely and as expected
Fast and efficient
Service was good. Waiting area was comfortable.
They were very fast and very nice
The whole team was great.
Quick and easy
The sales associate christina and the manager were extremely helpful. The dealership had the exact car that I wanted.And I had accepted a deal.However I had to back out. Christina was very gracious when I told her I was not going to buy the vehicle. When i'm back in the market, I will use don johnson again. The experience was fantastic
We are very happy with our GMC Terrain and have used the service dept. 3 times for scheduled oil changes. The staff was timely and efficient.
The speed, efficacy, and professionalism among the staff really make for an excellent experience. I highly recommend this place for service.
Friendly, professional staff.
Friendly and courteous staff and quality service work
Timely service, welcoming environment and positive experience overall.
Don Franklin GMC Service in Lexington continues to impress me. It is easy to have a great purchase experience, but the level of professionalism and excellence continues "after" the sale as well. Highly recommend them and will continue to buy my new cars from them in the future!