Customer Testimonials
Fair and courteous service. Very helpful
Spacious and various seating options in waiting area, snacks & drinks available, ability to text to receive updates on car service, video and text from mechanic to accept/decline additional recommended services from my phone
They were great about getting my car serviced and back to me in a timely matter.
The customer service is exceptional. Alexis greeted me by name as soon as I walked in the door.
Service department
Everything was explained properly
I like the styling
Everything. All were nice and professional with their work. Thank You!
Everyone was so nice and helpful! Making an appointment was a breeze. On the day of my appointment, I was in and out in a reasonable amount of time.
Everyone was courteous and professional
Everyone is very nice and straightforward. No one tries to push anything on you. I don’t feel like I am being taken advantage of.
Nice place of business with nice people.
They're very professional and nice and great products
John Black is great to deal with and is awesome about answering questions
Everyone is friendly and helpful. Ransom treated us like family and was very engaging. He answered our questions along the way. Prices are dealing was fair. No high pressure tactics, no time wasting. Great experience
Mrs. Kirby was very helpful and tried hard to make a deal.
M.Franco was very knowledgeable and very helpful. Even though I did not walk out of there with a vehicle I would highly recommend his services.
Ransom was great to work with. I do not like shopping for cars but he made it very easy. I hope to do business again with your dealership and with Ransom
Very accommodating
Employees and friendliness.
Casual, not high pressure
Yes the sales person was GREAT! Very knowledgeable.
I have worked a number of times with Marc Franco and think he’s just a great representative of the company. He has never used the high pressure approach. Instead he listens to customer needs and works to find options that meet those needs expectations.
Friendly personality that makes home ready to talk to and that inspires confidence in the information he shares. Just an overall nice guy.
Also, the service department has always met or exceeded my expectations in scheduling and performing service. Again gaining trust through their reliability.
Excellent sales people awsome facilities
Ransom was my salesman, I live out of state. Ransom helped find me the truck I wanted at a price point that beat every dealership in Missouri, where I reside. I rode my Harley down to Lexington and after the papers were signed they helped me load my Road glide in the back of my truck. As far as im concerned, Ransom earned my buisness! Ransom represented what old school honestly and integrity means. Thank you.
Jill did a wonderful job educating us on the Nissan options and put together a great deal on a Rogue. We just decided to go with another vehicle. If we were in the market for a Nissan again, we’d definitely come to Jill at Don Franklin
You try
Prairie friendly easy to talk to
Great customer service skills
Love our car. Communicated well during service process. Completed in timely manner.
My negative is with Hyundai not sending a recall part for at least two years! Doesn’t make sense.