Customer Testimonials
The people we dealt with were great! Walt is one of the best and Andre was excellent showing us what they had to offer. After our purchase Cat went over everything with us and was so helpful. Good people!
I have always received exceptional service. I never have any complaints
Service Associates are nice and accommodating.
Dawn M was awesome to work with and communicated with me all along the process!
Good people, friendly service
Customer service is exceptional
Your GMC Service Manager single-handedly secured my future business with Don Franklin. She turned what began as a negative experience into a positive one with her responsiveness and customer service.
shopped online & Marc Franco was a big help, had the perfect car for me and showed us how to use the new systems
Very helpful
And on time with appointment
Excellent sales and service!
Job was done in a fair amount of time. Staff was friendly. Waiting room was clean and had drinks and snacks.
Nice clean & comfy waiting area
Very friendly sales staff and really prompt getting back with us.
Everything was done in a timely manner, love the new waiting area and getting was very good
Love the vehicles and the service was top notch
Every thing is wonderful but my salesman he is terrible lol
I think the people are very friendly and knowledgeable.
Ps
Your sales lady name Catarina is awesome and superior she need to know that.
JD Last name removed and Rosemary Last name removed
Very friendly and helpful
Was easy to schedule an appointment and service was quick.
Excellent
I love my car. Love the coupon discounts on oil change and service to my car. The employees are so very nice .
Andre Ables did a good job of explaining things in detail. He took the time to answer my questions as well as looking for my company to see if we were supplier partners which we were. This helped me to save more money. Currently Don Franklin only has one vehicle but the black color is at the bottom of my list. Andre is currently looking for a dealer trade for the sterling metallic which is my desired color.
Very nice people.
I have owned my Buick Envision Avenir almost 10 months & have been very pleased with the car. My first service visit went well too.
Buick has good reputation and every member io your team was great
Casey is always helpful and I get maintenance usually within a day or two
The process for trading in was incredibly easy. What wasnt a great situation was made so much better and quick. I couldn’t be more pleased.
Service performed as promised. My car was clean. Nice folks. Zion was “straight up” in everything he told me.
I liked our service representative Dawn. She was extremely nice and helpful. Made process easier.
Very nice dealership! From pulling in service to pulling out of service was a great experience very informative employees no hassle no wait.customer waiting area was very nice and comfy. I’d definitely go back to Don Franklin for all my service needs