Customer Testimonials
Quick service
Friendly Service and quick turnaround
Great employees all over!
Excellent sales person. Wide variety of vehicles.
I love my car. The payments is high tho. But the service was great. I didn't have to wait long..
Ms. Dawn (Service) went beyond “PROFESSIONAL!”
She ensured me that I was been taking care of and no worries.
I want you to know this young lady set the bar extremely high!!!!
I do believer she had a super great team working behind the scene along with her and making everything come together.
Thank you greatly!!!!!!!!!!!! 🙏🏾💝😊
Zion was great!
Very nice and friendly speedy service
The oil change service went well. Was done in timely manner. Was impressed with the people involved with the SUV. Will recommend to other people.
Everyone was very nice and it was quick
Great service and care
Service is great. When I purchased my truck there it was a really good experience. Y’all do a great job all the way around.
He explained about what I concerned and wondered very kindly.
Fast friendly
I enjoy working with Catarina very much as she is not pushy at all. She is extremely informative about all vehicles.
Friendly
My sales associate.
Good service
Your price was very competitive and salesman new his products
Very timing with the appointment and the time it takes for the service
GMC PRODUCTS THAT ARE CAREFULLY SELECTED BY ANTHONY (MASTER TECH.) ARE SECOND TO NONE, SUPERVISING ALL ASPECTS OF MY GMC PICK UP TRUCK. I COULD NOT BE IN BETTER HANDS WITH THE PERSONAL TOUCH AND ADVICE FROM SERVICE ADVISOR (KACI). KNOWING MY GMC WILL ALWAYS BE PERFORMING AS IF I HAD JUST PULLED IT OFF THE SHOW ROOM FLOOR. DON FRANKLINS' MOTO IS (FAMILY DRIVEN) AND THANKS TO THE MOST PROFESSIONAL AND CARING SERVICE MANAGER IN THE STATE OF KENTUCKY (LEESA), YOU TRULY DO FEEL YOU ARE BEING TAKEN CARE OF BY YOUR CLOSEST FAMILY MEMBER. DON FRANKLIN SHOULD BE SO PROUD THAT THEY HAVE THE FORSIGHT TO HIRE AND KEEP EMPLOYEES SUCH AS THESE. THAT IS WHY I WILL ALWAYS BE DON FRANKLINS NUMBER 1 CUSTOMER. I WISH I HAD THE WORDS TO LET MANAGEMENT OF DON FRANKLIN KNOW THE PEACE OF MIND IT MUST GIVE TO ALL THEIR CUSTOMERS TO HAVE SKILLED KNOWLEDGABLE EMPLOYEES SUCH AS THESE, LOOKING OUT FOR THE SAFETY OF ALL THE LUCKY CUSTOMERS WHO BRING THEIR GMC PRODUCTS THROUGH THIS BAY. ALWAYS RECEIVING A CALL MAKING SURE MY CONCERNS AND NEEDS HAVE BEEN ADDRESSED IS A PERSONAL TOUCH THAT DON FRANKLIN NEVER FAILS TO OFFER. YOU TRULY ARE (FAMILY DRIVEN).
Great salesman
Very courteous and do a good job and always ready for you on your appointment
Professionally run!
Friendly staff and good communication
Quick service
Great salesperson and product
I receive excellent service from you all
I like because you’re not selfish with your new vehicles. I had such a pleasant day driving around looking at your vehicles and the salesman was very nice.
I had a great sales lady, Catarina, from the United Kingdom. With all of the GM automobiles I have purchased, she was the first to go over all the features with me, and she is a very nice person.