Don Franklin Lexington Buick GMC
3380 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   July 14, 2025 — Rated 10 out of 10 by D.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quick service

Report a concern   July 14, 2025 — Rated 10 out of 10 by S.B. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly and knowledgeable

Report a concern   July 11, 2025 — Rated 10 out of 10 by Leticia Hagerman Don Franklin Lexington GM Service Department
What do you like about our products and services?

I was very pleased and impressed with everyone at Don Franklin. They worked very hard to make sure that I got the absolute best vehicle for me. They truly went above and beyond.

Report a concern   July 8, 2025 — Rated 9 out of 10 by Roy Campbell Don Franklin Lexington GM Sales Department
What do you like about our products and services?

The sales associate, Andre, was very knowledgeable about the vehicle he was selling. He was mild mannered and easy to talk to.
Report a concern   July 8, 2025 — Rated 10 out of 10 by N.G. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Ethan was wonderful, super responsive and very caring about getting the deal just right for me.

Report a concern   July 6, 2025 — Rated 10 out of 10 by Jeffrey Davis Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Good service and very timely.
Report a concern   July 5, 2025 — Rated 10 out of 10 by Richard Bowen Don Franklin Lexington GM Service Department
What do you like about our products and services?

Service people are very friendly and curious

Report a concern   July 5, 2025 — Rated 10 out of 10 by M.D. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Your sales reps

Report a concern   July 5, 2025 — Rated 10 out of 10 by Douglas Lowry II Don Franklin Lexington GM Sales Department
What do you like about our products and services?

GM products are the best

Report a concern   July 3, 2025 — Rated 10 out of 10 by M.F. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Caring & hardwork from staff
Report a concern   July 3, 2025 — Rated 10 out of 10 by M.B. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Customer service in the sales department was great.

Report a concern   July 3, 2025 — Rated 10 out of 10 by S.B. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Andre was very attentive and assisting in the process of my first new car purchase.

Report a concern   July 3, 2025 — Rated 10 out of 10 by H.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

The service department is courteous and helpful.

Report a concern   June 30, 2025 — Rated 10 out of 10 by Andrea Spataro Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Mark Franco was an amazing salesman! Great service! Took his time to help me with financing and find the perfect car :)

Report a concern   June 29, 2025 — Rated 10 out of 10 by Ullysses Liggins Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very professional and kind service employees

Report a concern   June 29, 2025 — Rated 10 out of 10 by Larry Reynolds Don Franklin Lexington GM Service Department
What do you like about our products and services?

Excellent service

Report a concern   June 29, 2025 — Rated 10 out of 10 by Jerome Mcdaniel Don Franklin Lexington GM Service Department
What do you like about our products and services?

I like the communication before the appointment if there are changes. The price for the service is reasonable.
Report a concern   June 29, 2025 — Rated 10 out of 10 by R.A. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Great service from friendly people.

Report a concern   June 29, 2025 — Rated 10 out of 10 by O.R. Don Franklin Lexington GM Service Department
What do you like about our products and services?

The staff was friendly

Report a concern   June 29, 2025 — Rated 10 out of 10 by E.E. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great service.

Report a concern   June 28, 2025 — Rated 10 out of 10 by R.B. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very nice, friendly and knowledgeable !!
Report a concern   June 28, 2025 — Rated 10 out of 10 by G.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great service. Friendly staff
Report a concern   June 26, 2025 — Rated 10 out of 10 by J.L. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Catarina is the best! Purchased 2 vehicles from her. Excellent customer experience

Report a concern   June 24, 2025 — Rated 10 out of 10 by J.E. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Very helpful

Report a concern   June 22, 2025 — Rated 10 out of 10 by Rick Elrod Don Franklin Lexington GM Service Department
What do you like about our products and services?

Timely delivery of promised services

Report a concern   June 21, 2025 — Rated 10 out of 10 by Jason Mullannix Don Franklin Lexington GM Service Department
What do you like about our products and services?

Don Franklin is very professional and has a great service department. Highly recommend.

Report a concern   June 21, 2025 — Rated 10 out of 10 by Jessica Spalding Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Friendly and hassle free service!
Report a concern   June 21, 2025 — Rated 10 out of 10 by D.P. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly service
Report a concern   June 19, 2025 — Rated 10 out of 10 by S.L. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Everything, the people, quick service, etc
Report a concern   June 19, 2025 — Rated 10 out of 10 by K.H. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very pleasant. I do wish they could of put mind at ease more about my check engine light coming off and on, but besides that everyone's very nice and accommodating .


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