Don Franklin Lexington Buick GMC
3380 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   July 28, 2025 — Rated 10 out of 10 by Donald Logan Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Customer service is great

Report a concern   July 27, 2025 — Rated 10 out of 10 by C.N. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Amazing customer service and amazing service very welcoming and helpful!! MJ salesman is amazing!
Report a concern   July 26, 2025 — Rated 10 out of 10 by Mickey Tweed Don Franklin Lexington GM Service Department
What do you like about our products and services?

Service was excellent and prompt

Report a concern   July 26, 2025 — Rated 10 out of 10 by Kajalben Patel Don Franklin Lexington GM Sales Department
What do you like about our products and services?

He was very experienced very nice. He know his job very well. He treat us the best. Give us the best price for my trading jeep. Give me the good price for the new GMC Yukon all the time we spend up there discuss about the prices cars trading all over. It was a great service salesman is a gentleman.
Report a concern   July 25, 2025 — Rated 10 out of 10 by Melissa Griffin Don Franklin Lexington GM Service Department
What do you like about our products and services?

Excellent service

Report a concern   July 25, 2025 — Rated 10 out of 10 by Betty Christopher Don Franklin Lexington GM Service Department
What do you like about our products and services?

The service department does an excellent job clarifying costs, service plan of action, etc. There are no hidden costs. They seem to care about the customer needs and provide an excellent turnaround time!!

Report a concern   July 25, 2025 — Rated 10 out of 10 by K.C. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Ransom good guy. Still should have given me better price though . Or bought me a cheese burger ! Seriously good guy wish him the best

Report a concern   July 25, 2025 — Rated 10 out of 10 by D.C. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Great truck! The salesman was great. If I need another vehicle for my family I will definitely check with the same salesman again.

Report a concern   July 25, 2025 — Rated 10 out of 10 by J.M. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quick. Big clean lounge to relax in.

Report a concern   July 25, 2025 — Rated 10 out of 10 by K.B. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very courteous service employees. Solved problem

Report a concern   July 25, 2025 — Rated 10 out of 10 by M.R. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

My personal vehicles have been GMC’s since y’all sold me one in 2015 but y’all service was excellent and my sales person is a very very nice person
Report a concern   July 25, 2025 — Rated 10 out of 10 by K.M. Don Franklin Lexington GM Service Department
What do you like about our products and services?

They got me in in great time courteous and friendly .
Report a concern   July 22, 2025 — Rated 10 out of 10 by Danny Waddell Don Franklin Lexington GM Sales Department
What do you like about our products and services?

I have purchased two vehicles from Don franklin and both experiences were painless. They were extremely helpful and professional and all staff was professional and really was great.

Report a concern   July 21, 2025 — Rated 10 out of 10 by Joshua Clark Don Franklin Lexington GM Sales Department
What do you like about our products and services?

MJ and his staff is number 1, This will always and forever be our place to go!!
Report a concern   July 21, 2025 — Rated 10 out of 10 by Heather Leisner-Herr Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Marc Franco was so knowledgeable about the cars I was looking at. He helped me compare and decide.

Report a concern   July 19, 2025 — Rated 10 out of 10 by Ray Van Metre Don Franklin Lexington GM Service Department
What do you like about our products and services?

Trustworthy knowledgeable staff and high quality parts and service

Report a concern   July 19, 2025 — Rated 10 out of 10 by C.H. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Bryan is always so willing to help and there for us.
Report a concern   July 18, 2025 — Rated 10 out of 10 by L.F.S. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Honesty and professionalism

Report a concern   July 18, 2025 — Rated 10 out of 10 by Sonya Crumbie Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great customer service

Report a concern   July 18, 2025 — Rated 10 out of 10 by V.P. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Catarina was very knowledgeable, and seems to care about the customer.

Report a concern   July 18, 2025 — Rated 10 out of 10 by K.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quick and friendly service

Report a concern   July 18, 2025 — Rated 9 out of 10 by P.B. Don Franklin Lexington GM Service Department
What do you like about our products and services?

The products I am not to familiar with. However, thus far the staff have been professional, kind and understanding. Great respect for the staff.
Report a concern   July 18, 2025 — Rated 10 out of 10 by L.H. Don Franklin Lexington GM Service Department
What do you like about our products and services?

The friendly staff.

Report a concern   July 18, 2025 — Rated 10 out of 10 by Linda Marzolf Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Catarina Kirby is a treasure and you are blessed to have her as your employee. She is always attentive to our customer service and wants. Our leased vehicles have been wonderful choices as Don Franklin GMC has been very good to offer us a variety of models in our price range. We continue to work with DF Auto Group because they are the best!
Sincerely,
LM
Report a concern   July 14, 2025 — Rated 10 out of 10 by David Sengel Don Franklin Lexington GM Service Department
What do you like about our products and services?

GM service
Report a concern   July 14, 2025 — Rated 10 out of 10 by G.C. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Great products. Fantastic sales team.

Report a concern   July 14, 2025 — Rated 10 out of 10 by W.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Fixed my truck.
Report a concern   July 14, 2025 — Rated 9 out of 10 by Ronald Meranda Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Friendly Sales staff, non pressure experience. Knowledgeable about the automobiles they are selling.
Willing to assist on any questions asked.

Report a concern   July 14, 2025 — Rated 10 out of 10 by B.U. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Love GMC’s
Bought my 2nd one there today
Report a concern   July 14, 2025 — Rated 10 out of 10 by P.W. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

The service team Steve Eric and I took a special liking to Ms. Katarina who all were attentive friendly and quite knowledgeable also helped the process go smoothly


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