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Customer Testimonials
did a good job on this warranty issue
Good selection of produces in store and knowledgeable staff
Good service...actually had bikes in stock!!!
Great service! Very helpful employees always willing to answer questions.
Did what I asked and made sure that the bike was perfect when it was picked
up.
Thank you
Good friendly service and very knowledgeable and very good inventory to select from!
Great service great staff
Your service, provided by Titus, was top-notch. This is an outstanding shop
Knowledgeable personnel.
Had what I needed and knowledgeable staff.
I had a tune up and my bike hasn’t ever been this easy to ride.
Mechanic looked at my bike for free before a scheduled tune up, due to possible cracks in frame. Cracks went through. I appreciated time and concern about safety over profit. I did end up buying a bike, but he didn't know that at ghe time. I like the low pressure approach.
Everyone that was there when purchasing my bike was awesome. Highly recommend shopping here.
Was there on Monday
Fixed my tires while I waited I didn’t have to come back
They are knowledgeable, courteous and prompt.
Fast shipping of my online order. Thanks a bunch!
Staff is very helpful.
This was my first trip here. I live right next to another big name bike shop so I went their first for convenience. I was ticked after my experience so I picked up my bike the next day and brought it to Freewheel. Not only were the people at the Eagan shop friendly but they weren’t “too good” to fix my cheap bike that had been in storage. I also purchased a new bike which should be here in September!
Thank you for working with people who aren’t “professionals” and just enjoy biking. Honestly the other shop felt like high school!
Easy to schedule and notifications were appreciated. The people I came in contact with were all fantastic.
Team member explained the work that was completed and asked if we had any questions.
Great service! Located the right tires for my bike. Prompt installation. Reasonable price.
Very knowledgeable and helpful mechanic and other employees!
The service was great!
Very clean office, excellent customer service.. Took individual time to discuss and personalize the product for our need.
Friendly and helpful staff
My Trek DS3 is a very smooth riding and pedaling bike.I really am enjoying it with all the quality features.
Very helpful and friendly staff.
Very welcoming upon entering the store
It’s super easy to just take my bike in for a simple repair of a flat tire!
Great service!