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Customer Testimonials
The employees there have always been unbelievably kind, educated and patient. I am a lifer.
Quality & friendly!
Quick service with a smile
Great people to work with!
High quality and easy to work with.
Excellent service for my old 2004 Titanium Seven w a mix of different Shimano components (DA, U, & 105). They did an amazing job.
Friendly knowledgeable staff. Wonderful product. Great selection.
Selection. Knowledgeable staff.
Friendly sales person. Informative. I like trek bikes!
My Trek DS3 is made to the highest quality standards which is something I appreciate. The shifting is so smooth and it pedals so much easier than than my old bike. One of the nicest features I like are the upgraded hand grips. I'm so glad I stepped up to the best and bought a Trek. My sales person Jose G at Freewheel Bike in Eagan,MN did a great job in fitting the bike to me so I got the right type for the riding that I do.
I bought my first adult bike at Freewheel this past weekend. I had great service. The staff member who assisted me was quickly able to identify what I wanted and helped me find a fantastic bike. I love the bike that I bought.
The bike I wanted was available even during the pandemic and staff spent time with during my shopping process even as the store was really busy.
Great customer service!
Exceptional service and attention to detail
Service was excellent, very friendly and knowledgeable.
Quality merchandise and quality people working in the store.
Helpful, fast and efficient.
Great team! Very helpful to align to the bike I wanted/needed.
The Freewheel team in Eagan is always helpful.
Very friendly and helpful
We had a great experience buying a bike for our 8 year old son. Kevin was very helpful getting the right bike. By the time we got it home, our son was grinning from ear to ear and could not wait to show it off. Thanks again!
The staff was very helpful and friendly
Great customer service. Very friendly and knowledgeable sales associates.
Very knowledgeable and friendly staff!
Trek brand.
Product knowledge and customer service.
The knowledge and service the staff gives. Also allowing a test ride before you buy was great.
The knowledgeable staff. Chad took his time and explained all the details of the bike and accessories
Had the product I wanted and was in and out fast
I like the Trek bikes. I bought a 20” single speed bike for my granddaughter last year. She will do 10 mile bike rides at 5 years old and the single speed just didn’t cut it. I traded the single speed bike in for a 7 speed bike.