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Customer Testimonials
Service was great yesterday!
Service from Barrett and the team in Eagan was outstanding. We were able to purchase two Trek bikes for our children and were supposed to take them home that same day. One of the two had issues with cross-threading/stripping of the kickstand holes on the frame. Barrett offered us several options to address the issue and let us choose what worked best for us - waiting for a different bike to be transferred from another store and prepared for our daughter. We took our son's bike home that weekend, then received a call and email mid-week that our daughter's bike was in and ready. Very pleased with the service and experience. Look forward to more business with Freewheel in the future.
Service was absolutely wonderful.
availability
Knowledgeable and friendly employees.
Good friendly service and always able to help on the spot.
Your service department is fantastic. Bought our Treks their some years ago and you still treat us like new customers. Thanks for all your assistance.
Fast, friendly service! We will be shopping here for all our biking needs!
Staff very friendly and helpful, always an excellent experience.
Knowledgeable staff
Pleasant and friendly staff
Variety of equipment
Great service!
The customer service was crazy good. My daughter even said "wow he was so nice, I love that store". The bike is also very nice, she was used to the heavy cheap Target ones. Will definitely be back for more bikes as my kids grow.
Good service and professional work.
Very helpful, knowledgeable and willing to answer any questions we had.
Service turnaround time was great. Was initially told my bike wouldn't be tuned up til the following week, but they had it done in 2 days!
All good w pick up
The customer service is second to none. Tyson Meyer is the man!
Professional from start to finish.
Great, individualized service. Representative patiently and considerately answered my specific questions. Really appreciate the help. Thanks!
The staffs energy
Bet friendly staff and I trust their opinions
The bikes are nice, obviously with it being spring and with quarantine, the options were limited, but the staff helped us pick out our perfect bikes
Excellent Service
The work that was done was top notch
Have a lot of accessories and maintenance items I use in stock. Great staff ( a little understaffed on a busy Fri evening tho).
Too easy
Very helpful and friendly staff.
Great service by Tyson and crew.
Thanks for the recent excellent service on my farley 7
Always quality service on my bike.
Great selection of products, great service. Good prices with lots of good discounts and sales available.