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Customer Testimonials
Great service technicians at the Eagan store
Friendly and informative. No pressure. Enjoyable experience.
Good communication and fast shipping.
Super fast shipping and packaged tire to survive a nuclear blast. And great communication after order was placed. Thank you.
great service and knowledgeable staff
Because of their incredible, smart, thoughtful. outgoing, helpful and customer focused staff of people that work there!
They are timely for the season
This crew always has my back on anything I need for my bikes, and gear. I appreciate them more than anything for helping me out with all my questions. They are THE BEST!!!
Quality of products and the customer service is outstanding. Derek and Jose went above and beyond to help me.
Stuff are very friendly, knowledgeable and informative when making a decision on a new bike. Made the switch from a hard tail to full suspension.
Very friendly and helpful.
You had what I was looking for, which was a Kickr Bike, and your staff was very helpful. I'll be sure to be back.
Thanks.
Great personal and large online shop
The staff are friendly and recognize frequent customers like myself. The Fanatics program promotes is a great deal and promotes loyalty. Also, the access to a fairly extensive catalog of parts is helpful.
Great customer service
Helpful staff!
Friendly, conscientious staff.
All locations are great! I work in Mpls & also used to live there: so the Riverside area one has Marcy and other great people! The Midtown Greenway one when they opened and were under care of Mario used to give us Allina Employees discounts (unsure if that will continue when they re-open) and now Eagan (my first time there) have all got, nice , attentive, helpful and knowlegeable staff. Love Freewheel & hope the Greenway one can get back up as it was great to have one right on the path! AND to offer locker-rooms, service, storage etc for Allina employees.
Really appreciated Jason's incredible knowledge and advice. Highly valuable and unique.
Good selection. Clean, new store close to my home. Fanatic membership provides great deals.
Support of Buck Hill races.
You had wulfgar boots in stock in my size during the 2021 supply-chainageddon. And your service dude saved me 20% by selling me a membership.
I don’t live in the twin cities, but I visit regularly and will definitely visit your shop again.
Cheers and Merry Christmas
Friendly staff. Very professional and willing to accommodate each individual. I have a rare muscle disease. The staff in the Eagan store hears me and finds ways to make my life a little easier. The products are awesome! Thanks Freewheel.
Can’t say enough good things about the sales person and mechanic that sold me the bike. Very knowledgeable, friendly, and helpful.
These guy's rock!
Fast, very friendly services and moderately priced. Would highly recommend.
Great service dept. They keep my bike running in tip top condition.
The guy i worked with put in the extra work to track down parts and call the bike mfr to clarify a misconception I had.
Also had very quick service
People are pretty friendly and there’s a good selection of bikes and you cover the brands I like
I need top of the line mechanics which you have and Ian is good at explaining products to purchase.
The staff at Freewheel were courteous and helpful. My bike had sat unused for 5 years and I thought it would need a complete rebuild, but a thorough inspection found it just needed cleaning, lubrication, and new brake pads. The work was done quickly and now I’m ready for spring riding. Thanks guys!