Customer Testimonials

friendly & helpful!!

I purchased an Orbea Vibe for my girlfriend. From my initial visit to the store, to ordering the bike, to picking it up, all the staff were very helpful, knowledgeable, and friendly.

Great help and service

Skilled bike mechanics

Great staff! I like having this store in my neighborhood for bike repairs. it’s very convenient. Nice product selection too.

Great knowledge staff and always willing to accommodate. I always walk away so glad I came and didn’t go to Erik’s.

Love the friendly service and quality tech work.

Super knowledgeable on the products you sell and Cole was very helpful in putting me in the right bike. He was low pressure and spoke from experience. One of the best bike shops I’ve been to in the Twin Cities.

Excellent service! Jason J was super knowledgeable and very helpful.

Honest and friendly.

Everyone that works there is very helpful!

great staff and bikes.

Jason was very thorough! He raised my handlebars and talked through breaking in my brakes on my new Trek bicycle! I enjoyed the patience he demonstrated with the questions I had and the care he took to be sure my bike was ready to ride. Also, I was traveling and didn't get back in to pick up my bike for about a month. You didn't call and call--(thank you!) instead, you waiting and knew I'd be back.

I was able to get my bike in for repair in a very reasonable timeframe.

I took my hybrid in because it wasn’t shifting well. I couldn’t get out of second gear. My bike mechanic diagnosed the problem and fixed it in under 20 minutes. I was on the road again.

Products (we have 9 trek bikes), staff knowledge and willingness to help.

Very helpful

Great service. Everyone who helped me out was very kind and to the point. Great service. Very nice employees all around.

Great Service.
Easygoing and knowledgeable. No Hard Sells.
very enjoyable experience.

Staff is very knowledgeable. They were helpful and able to assist me on the issue with my bike right away.

Knowledgeable, friendly, easy, no pressure, helpful

Low pressure sales. I really appreciated that they didn’t try to upsell me when I went in knowing I wanted a lower-end bike.

So easy to work with!

Very helpful and friendly staff.

FW goes above and beyond to take care of their customers. They work hard so customers bicycles can get back out there and enjoy the ride.

the sales rep/employee was extremely helpful and answered all of my questions throughly!

Great job helping our family.

Thank you

Excellent customer service! Great deals on bikes

Very helpful and knowledgeable sales associates and good selection

Very helpful and friendly