Customer Testimonials

Ride an FX3 and I love it. Have used the maintenance services and have been very happy with them. People are polite and knowledgeable.

I always get excellent service from your knowledgeable staff!

The staff is very helpful!

Attentive sales clerks, with lots of knowledge and very friendly.

Tyson is the real deal. Best employee I have dealt with at any shop in the country. I would refer anyone to him and the crew at Freewheel!

Tyson knows his customers, employees, and products and manages the shop very well.

Friendly

Helpful staff. Nice and fun atmosphere. Fair prices.

Very friendly and knowledgeable staff that help me buy the products I needed.

very welcoming and a lot of knowledge

Service was very good in buying my daughter's bike!

Very helpful and knowledgeable.

Everything I needed was in stock!

I have been shopping with you all for several years now, and have enjoyed the lay out of your store (Eagan store). I am bummed that the store moved from the Cliff Road location over to the East side of town, however that is also a nicer location as well.

I was actually in the store today, was pleased with the service and the nice staff working, however I noted that full suspension bikes on the floor level of the store were the ones upwards of the 4k-5k price range. Obviously not the amount of money I am looking to spend, however some very nice bikes for various reasons. Maybe I was not looking in the right spot, but would like to see bikes in the lower end such as in the $2500 price range on the floor level as well, or perhaps there were none in stock at the time... Anyhow, an overall pleasant experience today. The only question I have is whom decides on the maintenance plan when someone purchases a new bike? I heard a sals rep telling someone that for the first year, they get free adjustments. That is nice and all, but the store I shop at, they offer two years free adjustments... Just wondering.

Good selection of products, and approachable staff with experience

The shop is very efficient and reasonable:) I'm quite pleased with the work they did installing a new type of gear-changing system.

quick.great service, very knowledgeable staff

Very friendly staff! Very professional and very pleased with the work done!!

Great staff answered all my questions and spent as much time with me as needed.

You have everything I need

good salesperson, solid product in trek, attentive process to getting the bike ready to go out the door.

Great service with knowledgeable staff!!

Great manager and staff. Appreciated their knowledge, ability to help me select a rack and assistance. Felt very comfortable, being a recreational biker. Very customer service focused, which seems so rare these days.

Love your TREK AL DOMAIN 5.0! Also, your workers are great listeners, and engage the customers on cycling and available Trail Rides. Name removed

People are: knowledgeable, helpful, and friendly!!

Spacious displays.

Helpful staff.

Friendly, Honest and great service. Brought my wife's Trex Verve2 in, which we purchased last year for the free tune up we got with the purchase. I really like that Trex and they had the same bike in the color I wanted, so I decided to purchased. They had the tune up done in two days but said once the warm weather hits that quick service will change and they appreciated that we brought the bike in before spring hits.
Thank You, Freewheel Eagan!

Friendly, informative and not pushy. I felt like I received fair value.

Prompt attention when I walked in the stores. Technician listened and was glad to help. Turn around time on tune up and wheels was less than a day. Amazing

Selection. Service. Knowledgeable staff.