- Phone: 6518821241
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Customer Testimonials
Great products and the customer service was exceptional. We referred friends to this store and they've already purchased a couple of Trek eBikes!
Service:
Very professional knowledgeable staff.
Explained everything they they found wrong with my e bike .
Yes will will be using your store in the future
Knowledgeable friendly staff
Excellent customer service and a wealth of knowledge by Tyson! So glad he was available when we made our purchase!
Exceptional staff at the Eagan store. Ty has been wonderful and is very knowledgeable, a fantastic listener and extremely patient in answering questions. Everyone we have interacted with is great. We are so glad we purchased our ebikes directly from a dealer instead of shopping online. The personal interaction can't be overstated.
Twice when we needed service, it was done immediately while we waited...no online store can offer that.
Freewheel is the best!
Helpful customer service
The staff are very helpful and genuinely interested in biking as a life sport. They will talk and engage with customers and go above and beyond to get service for their bikes.
Tyson's knowledge and help, an asset to your store!! Thanks Tyson
Some products are competitively priced.
Incredibly helpful, professional, and friendly! My family loves Freewheel.
Promises kept. Very friendly and courteous staff.
Staff was knowledgeable and answered questions. Great customer service
Pleasant, professional, reliable
Efficient, helpful
Great crew, very helpful and knowledgeable
Very helpful, efficient employees.
Very helpful staff!!!!
Quick repairs and good customer service.
Fast service
Wry well informed about your products.
Freewheel Bike is the bomb!. I always enjoy going into any store, especially Eagan Minnesota though to check out all the bikes and drop off any of my own bikes to get repaired.
There mechanics know there jobs well!
Great knowledgeable staff and service!
Great analysis of the problem and repairing it quickly.
Excellent service and great products at a reasonable price. Thanks!
Excellent service department!
The staff was very helpful. My only disappointment was I bought a more expensive bike and was told I had 30 days to try it out. within a couple days I realized that with the bone spurs in my neck I needed a more upright ride so I went in an exchanged it for a Verve. The extra $300 could not be returned in cash so now I have an instore credit- after all the accessories I wanted were bought. Darn.
Sales associate recommended bike to fit my need and took time to find other bikes for me to try. Ultimately, I bought the bike he first recommended , but felt good about it because I tried others that I was able to compare.
Great inventory, fest and awesome customer service service
It is always relatively easy to obtain prompt service on bike maintenance requests
Quality products. knowledgeable sales people. Fast tech service great