Customer Testimonials

Good selection and products. Employees that helped me were awesome. Great overall experience

Excellent customer service and very knowledgeable

Great communication on what is happening on the picking and shipping side. Super fast and awesome!

Very well treated by staff, especially Jose who made sure to order the correct part and follow up on progress. Nice to see.

Excellent bike services and repair, knowledge staff who get it done!! Nice stock of bike parts and bikes! Love this bike shop

Thanks! Tyson was very knowledgeable and helpful.

Staffs are friendly and knowledgeable

I am always treated with respect. I have been very happy with the service related to mechanical troubles with my bike. Derailleur adjustments, tune-ups, etc. Their service is timely. I never have to wait long periods of time for service. Employees go out of their way to accommodate.

Helped me figure out a headset question.

Easy to work with. Explained pricing, etc. Clearly without pressuring for a sale.

Very personable service. Quicker turnaround time on service then quoted each time.

People

Above and beyond with attention and education. That is why I spend money on your products.

First name removed

Great service, guidance, and knowledge shared while searching for the right bike!

Luke was super patient, answered a ton of questions and set solid expectations for next steps. Great experience for an intermediate rider looking to upgrade.

Great shop, very knowledgeable, and told me a lot of info about my bike. Also let me pre order my bike. Will absolutely recommend, and go back for any accessories.

I liked the selection of Trek models they had to choose from. I was happy to find the model I wanted!

I worked with Tyson M. who had a wealth of experience and answered all my questions. He was even kind enough to help me load the bike in my vehicle.

The new bike purchase also comes with free adjustments and a tune up during the first year of ownership. Its comforting to know they have the experience to provide regular maintenance into the future.

Overall, I’m very happy with my purchase and can’t wait to ride my new bike as a part of my exercise regimen.

People actually know what they’re talking about and listened to what we needed.

Friendly staff, super clean, nice facility

The chain replacement and brake adjustment was done quickly and correctly. The pricing was fair. I will keep returning to Freewheel for any future needs.

The staff was super helpful.

Staff very helpful and knowledgeable regarding selection and fitting gravel tires on my bike.

The technicians explain everything the had done and diver shotgun service. Top quality service and repair. They have armed my trust.

Great customer service & knowledgeable support is provided

Store is very nice and customer service was exemplary

Freewheel had the products I needed in stock and Tyson was so kind to assemble my bike rack. thanks

Quick, fast, and professional.

Convenient online purchase and local store pickup. Reasonable prices with the fanatics discount. Great staff to work with (Allison online chat helped straighten out a couple things, Cody answering questions, Mario doing his thing!). Ended up picking up my gear at the Chart House ice crit which is an awesome party every thursday. Freewheel is an active participant in the bike community...just completed my first City of Lakes Loppet which was fantastic and will become one of my A races in coming years. thanks for supporting the local scene!

Staff were fantastic - went above and beyond

Friendly and helpful.