Customer Testimonials

The new store is great, as is the staff. The only thing I’d like to see is more gear and clothing options.

The staff understands their clients might have limited knowledge, but you’d never know it from your interactions. They know what they are doing, and you can trust that completely.

I had a wonderful experience getting new gear as my bike was stolen out East in Boston. Learned a few new things along the way. Great folks who care about riders.

Thank you customer service

Friendliness in the staff!

Customer service is excellent. Staff knows the product lines very well and matches up bikes appropriately with the needs of the customer. Product selection is always excellent.

Great sales associate who helped us. Very knowledgeable, accommodating and friendly. Great help in helping us select a mountain bike. Would definitely recommend and buy from again.

The service is first rate!

Helpful staff. Friendly and knowledgeable.

Everyone has been extremely helpful and very friendly

Friendly and knowledgeable staff. The tuneup on my bike made it just like new. 🙂

Friendly staff, helpful and knowledgeable

Helpful, low pressure sales staff.

They are top notch in customer service. Just the way they talked to other customers while I was waiting. Great place to get your bike serviced!!!

Outstanding service, knowledgeable staff, QUICK help, in short, everything one could hope for. Manager Tyson Meyer went out of his way to accommodate every question I could think to ask before throwing down on the Trek Farley 9.6. I'll be back, guaranteed. Thank you Freewheel Bike!

Very nice staff that sold me the correct brake and installed on my bike that was not even purchased at Freewheel Bike. I appreciate that.

Super knowledgeable and helped us pick our mountain bikes!

Nice, roomy store. Salesperson was a mechanic and was helpful. Also like the bike measure screen.

Very prompt to get process started and cordial.

I liked the repair tech who explained the problems with my bike in detail. Very competent mechanics.

No answer.

Excellent customer service from a very friendly staff.

Your employees especially Jason at your Eagan store know their stuff! Jason was great to work with.

Friendly

Customer service was great. Friendly and helped me find what I needed.

Staff, products and great customer service

Great place

Knowledgeable and pleasant...EVERYONE!!!

The person helping with my purchase was extremely helpful and patient.
I would recommend this place with a 5 star rating out of 5

the tune up was great. The price tag is very high for a tune up, therefore I am not sure how often I would pay up for this, but i do like the assurance that my son's bike is in good shape.