Customer Testimonials

Great Service Team!

Great

On the spot searching for the product that I wanted. i like that the computer is on the sales floor and me the customer can look at the screen and know what I'm purchasing if not in the store..

Quality

Great bike Great service

Everybody was helpful and friendly. No pressure which makes the bike buying process easy. I will definately be back for all my bike needs

Customer service!

Great personalized service with attention to detail. Customized fit and staff seemed 100% committed to making my new bike experience enjoyable.

Helpful and always a sense of urgency. Best store is Eagan

Great selection

Good selection of products and great service. Staff knowledgeable

Friendly and knowledgeable

Very friendly and helpful.

Friendly staff

Good customer service

Great service and the products I wanted

Tyson and Jason were very helpful and knowledgeable regarding my FatBike. My bike is more than ten years old. They advised me on what components needed to be replaced. They also showed me some good replacement parts and explained why & how they would work. They steered me into Freewheel Fanatic which helped me save money on components.
The service was timely and honest. The bike is ready for non-winter riding.
A very satisfied customer.

Love the price and the fast service. Knowledgeable staff, I have been a cyclist for over 30+ years and Freewheel will be my go to bike shop.

Top tier

Staffing are very professional and helpful

Friendly and knowledgeable.

Reliable friendly helpful staff

Freewheel Eagan had a bike in stock (Trek FX4 Carbon Sport) that I was interested in riding and potentially purchasing. After test riding the more expensive version, I was planning to order last year’s (cheaper) model. However, after staff explained the differences between models (the inability to switch to fatter off-road tires later, for instance) I decided on this year’s (more expensive) model. Salesmen were polite and knowledgeable, repairman was engaging and eager to share expertise (most of which went over my head).

It was a good experience and I’m eager to start riding once the snow disappears, whenever that will be at this point.

Great selection and the sales people are super knowledgeable and friendly.

The staff

Blake was super helpful during the purchase process. Knowledgeable, friendly, and willing to take the time to answer all questions.

They were kind and respectful

Quick turn around on off season bike tune up.

Availability

You have great customer service. Every one of you. I was referred to you from a friend. I ought my fx6 from you and you did me right honoring the price when the bike changed to a little more of a gravel bike and since you did me right I have referred two of my friends who bought marlins or fx 5 from you. Thanks.