Customer Testimonials

Extremely knowledgeable, very friendly.
Associate took time to explain a few items and install a few items that I purchased at the time of pick up new bike

The service was great! I received personal care and attention in choosing my new bike and felt like the staff was thoughtful in their recomendations and getting me sized properly.

Jason did a great job to help me find the right bike.

EFFICIENT AND FRIENDLY

Friendly, good advice, quality service

Great selection of high quality products. The store is clean & easy to find things

I GREATLY appreciate the friendly, helpful customer service that they consistently give.
Especially when I need honest answers to questions that I have no clue about & know they won’t be condescending nor wasting my time with high pressure sales tactics..
Tyson (sp?) was especially patient in answering my initial question about tire pressure & so I decided to take advantage of his friendly expertise & purchase new helmet white I was there.
You don’t have to be a retired teacher to understand how important it is to answer all questions respectfully because and that’s exactly why I keep coming back!
THANKS

Great staff!

I dropped my bike off on a Saturday afternoon to fix two broken spokes. I also decided to have a basic check/tune done on the bike while it was in the shop. I expected to have to wait at least a week to get the work done at a busy time now that the weather is getting nicer.
I was told that the bike would be ready on the following Thursday...quicker than I expected. To my surprise, I got a message on the Monday right after my Saturday drop off that the bike was ready to be picked up. I picked it up and it was washed, shiny and back in working order!
The staff at the Eagan store was friendly, helpful and got the job done early. Can't ask for more, especially at what I know is a busy time for bike shops.
I appreciate this service (so lacking in so many other businesses these days) since I ride the bike every day.
Thank you!!

Knowledgeable service staff. Good product selection. Complimentary services post-purchase.

Prompt, friendly and knowledgeable

They are high quality and have fun colors!

Friendly staff and quick service!

So far so good. Blake was very friendly and attentive to making sure everything was in order. Great service has generally become a thing of the long past. It is encouraging when you run across someplace that still places a high value on the customer. Nice job!

Work was done sooner than expected. They cleaned everything up so good it looked like it was new !

Prompt online service.

fast and efficient

Quality products, knowledgeable staff and decent prices

Great service and very knowledgeable!

Always helpful and knowledgeable.

Nice knowledgeable people

Very friendly, knowledgeable and professional crew!!

Called with update, completed work quickly and contacted me when completed.

Love the text notification feature!!

Thanks

Great Service Team!

Great

On the spot searching for the product that I wanted. i like that the computer is on the sales floor and me the customer can look at the screen and know what I'm purchasing if not in the store..

Quality

Great bike Great service

Everybody was helpful and friendly. No pressure which makes the bike buying process easy. I will definately be back for all my bike needs

Customer service!

Great personalized service with attention to detail. Customized fit and staff seemed 100% committed to making my new bike experience enjoyable.