- Phone: 6518821241
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Customer Testimonials
Friendly, helpful!
I’ve been going to Eriks and the bike I’ve too is Specialized. I started going to Free wheel this year and I’ve been happy with them. Thanks.
- in the neighborhood
- good service dept.
- good assortment of accessories
The sales staff is knowledgeable, and the bike mechanic did a great job on my bike tune up
Product availability. The Eagan location has a safe place to try out the bikes right out their back door. Staff is helpful.
all good
Your service folks worked really hard under some challenging conditions relative to the frame setup and also relative to some conflicting information from the manufacturer. I appreciate the effort.
Freewheel had been decent about providing follow-up service for my new bike purchase. I like the helpful and not pushy staff.
Friendly helpful staff at the Eagan shop.
Quality products. knowledgeable sales people. Fast tech service great
Great products and the customer service was exceptional. We referred friends to this store and they've already purchased a couple of Trek eBikes!
Service:
Very professional knowledgeable staff.
Explained everything they they found wrong with my e bike .
Yes will will be using your store in the future
Knowledgeable friendly staff
Excellent customer service and a wealth of knowledge by Tyson! So glad he was available when we made our purchase!
Exceptional staff at the Eagan store. Ty has been wonderful and is very knowledgeable, a fantastic listener and extremely patient in answering questions. Everyone we have interacted with is great. We are so glad we purchased our ebikes directly from a dealer instead of shopping online. The personal interaction can't be overstated.
Twice when we needed service, it was done immediately while we waited...no online store can offer that.
Freewheel is the best!
Helpful customer service
The staff are very helpful and genuinely interested in biking as a life sport. They will talk and engage with customers and go above and beyond to get service for their bikes.
Tyson's knowledge and help, an asset to your store!! Thanks Tyson
Some products are competitively priced.
Incredibly helpful, professional, and friendly! My family loves Freewheel.
Promises kept. Very friendly and courteous staff.
Staff was knowledgeable and answered questions. Great customer service
Pleasant, professional, reliable
Efficient, helpful
Great crew, very helpful and knowledgeable
Very helpful, efficient employees.
Very helpful staff!!!!
Quick repairs and good customer service.
Fast service
Sales person Luke was a big part of the reason we went ahead with our purchase. Very knowledgeable and patient. We have owned several Trek bikes in the past and have always been satisfied with our experience.