Freewheel Bike Eagan
1275 Promenade Place
Eagan
MN 55122
United States

Customer Testimonials

Report a concern   April 21, 2023 — Rated 10 out of 10 by J.M. Freewheel Bike Eagan
What do you like about our products and services?

Jason was super helpful and friendly. Very knowledgeable and was not pushy to make a sale.

Report a concern   April 20, 2023 — Rated 10 out of 10 by K.R. Freewheel Bike Eagan
What do you like about our products and services?

Great, knowledgeable service

Report a concern   April 19, 2023 — Rated 10 out of 10 by B.P. Freewheel Bike Eagan
What do you like about our products and services?

Great staff Tyson was awesome. You guys are great when you buy a bike and great after wards when it comes to service.
Thank you!
First name removed

Report a concern   April 19, 2023 — Rated 10 out of 10 by J.K. Freewheel Bike Eagan
What do you like about our products and services?

The service process was professional and complete. The work was done as agreed.

Report a concern   April 19, 2023 — Rated 10 out of 10 by M.H. Freewheel Bike Eagan
What do you like about our products and services?

Your staff is excellent. I bought my bike over the phone very easy. Tyson was great. When I went in to pick it up. jadon helped me. Got my kickstand mounted and help me load up. He thoroughly explained the warranty and all the store perks. I would definitely recommend your shop.
Thank you!

First name removed

Report a concern   April 17, 2023 — Rated 10 out of 10 by J.P. Freewheel Bike Eagan
What do you like about our products and services?

Top quality

Report a concern   April 17, 2023 — Rated 10 out of 10 by E.D. Freewheel Bike Eagan
What do you like about our products and services?

Good variety and it's quick to get items even if they are coming from the warehouse

Report a concern   April 17, 2023 — Rated 9 out of 10 by M.P. Freewheel Bike Eagan
What do you like about our products and services?

Nice bikes, nice service, just a bit spendy.

Report a concern   April 17, 2023 — Rated 10 out of 10 by J.B. Freewheel Bike Eagan
What do you like about our products and services?

Extremely knowledgeable, very friendly.
Associate took time to explain a few items and install a few items that I purchased at the time of pick up new bike

Report a concern   April 16, 2023 — Rated 10 out of 10 by M.P. Freewheel Bike Eagan
What do you like about our products and services?

The service was great! I received personal care and attention in choosing my new bike and felt like the staff was thoughtful in their recomendations and getting me sized properly.

Report a concern   April 15, 2023 — Rated 10 out of 10 by M.T. Freewheel Bike Eagan
What do you like about our products and services?

Jason did a great job to help me find the right bike.

Report a concern   April 15, 2023 — Rated 10 out of 10 by O.C. Freewheel Bike Eagan
What do you like about our products and services?

EFFICIENT AND FRIENDLY

Report a concern   April 14, 2023 — Rated 10 out of 10 by C.D. Freewheel Bike Eagan
What do you like about our products and services?

Friendly, good advice, quality service

Report a concern   April 12, 2023 — Rated 10 out of 10 by P.S. Freewheel Bike Eagan
What do you like about our products and services?

Great selection of high quality products. The store is clean & easy to find things

Report a concern   April 12, 2023 — Rated 10 out of 10 by D.K. Freewheel Bike Eagan
What do you like about our products and services?

I GREATLY appreciate the friendly, helpful customer service that they consistently give.
Especially when I need honest answers to questions that I have no clue about & know they won’t be condescending nor wasting my time with high pressure sales tactics..
Tyson (sp?) was especially patient in answering my initial question about tire pressure & so I decided to take advantage of his friendly expertise & purchase new helmet white I was there.
You don’t have to be a retired teacher to understand how important it is to answer all questions respectfully because and that’s exactly why I keep coming back!
THANKS

Report a concern   April 12, 2023 — Rated 10 out of 10 by R.M. Freewheel Bike Eagan
What do you like about our products and services?

Great staff!

Report a concern   April 12, 2023 — Rated 10 out of 10 by D.D. Freewheel Bike Eagan
What do you like about our products and services?

I dropped my bike off on a Saturday afternoon to fix two broken spokes. I also decided to have a basic check/tune done on the bike while it was in the shop. I expected to have to wait at least a week to get the work done at a busy time now that the weather is getting nicer.
I was told that the bike would be ready on the following Thursday...quicker than I expected. To my surprise, I got a message on the Monday right after my Saturday drop off that the bike was ready to be picked up. I picked it up and it was washed, shiny and back in working order!
The staff at the Eagan store was friendly, helpful and got the job done early. Can't ask for more, especially at what I know is a busy time for bike shops.
I appreciate this service (so lacking in so many other businesses these days) since I ride the bike every day.
Thank you!!

Report a concern   April 12, 2023 — Rated 9 out of 10 by P.G. Freewheel Bike Eagan
What do you like about our products and services?

Knowledgeable service staff. Good product selection. Complimentary services post-purchase.

Report a concern   April 12, 2023 — Rated 10 out of 10 by B.K. Freewheel Bike Eagan
What do you like about our products and services?

Prompt, friendly and knowledgeable

Report a concern   April 12, 2023 — Rated 10 out of 10 by J.P. Freewheel Bike Eagan
What do you like about our products and services?

They are high quality and have fun colors!

Report a concern   April 10, 2023 — Rated 10 out of 10 by M.E. Freewheel Bike Eagan
What do you like about our products and services?

Friendly staff and quick service!

Report a concern   April 9, 2023 — Rated 10 out of 10 by J.H. Freewheel Bike Eagan
What do you like about our products and services?

So far so good. Blake was very friendly and attentive to making sure everything was in order. Great service has generally become a thing of the long past. It is encouraging when you run across someplace that still places a high value on the customer. Nice job!

Report a concern   April 7, 2023 — Rated 10 out of 10 by D.M. Freewheel Bike Eagan
What do you like about our products and services?

Work was done sooner than expected. They cleaned everything up so good it looked like it was new !

Report a concern   April 7, 2023 — Rated 10 out of 10 by D.W. Freewheel Bike Eagan
What do you like about our products and services?

Prompt online service.

Report a concern   April 5, 2023 — Rated 10 out of 10 by M.K. Freewheel Bike Eagan
What do you like about our products and services?

fast and efficient

Report a concern   April 2, 2023 — Rated 10 out of 10 by K.E. Freewheel Bike Eagan
What do you like about our products and services?

Quality products, knowledgeable staff and decent prices

Report a concern   March 31, 2023 — Rated 10 out of 10 by R.A.L.V. Freewheel Bike Eagan
What do you like about our products and services?

Great service and very knowledgeable!

Report a concern   March 31, 2023 — Rated 10 out of 10 by A.O. Freewheel Bike Eagan
What do you like about our products and services?

Always helpful and knowledgeable.

Report a concern   March 31, 2023 — Rated 10 out of 10 by T.C. Freewheel Bike Eagan
What do you like about our products and services?

Nice knowledgeable people

Report a concern   March 30, 2023 — Rated 10 out of 10 by B.R. Freewheel Bike Eagan
What do you like about our products and services?

Very friendly, knowledgeable and professional crew!!

Called with update, completed work quickly and contacted me when completed.

Love the text notification feature!!

Thanks


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