Customer Testimonials

Good service and support

Very friendly and helpful staff and not too pushy

Very helpful sales person. Nice area to ‘test drive’ outside the back of the store.

Great job servicing my Giant bike.

We walked into the store on Memorial Day less than 1 hour before closing. We were expecting to drop off my bike as we were looking for a new tire and tube. We left the store within 20 minutes with my bike having a new tire/tube. They were very accommodating and educating us about tube punctures from a tire. Then educating us about tires with 3 options. Very friendly and helpful!

always pleasant, always helpful

Excellent product! Great customer service

Knowledgeable and helpful staff. Quality products

The gentlemen working were so helpful friendly and professional ! Such a great experience …I’m telling everybody . Thank you

Brought a wheel in to drop off to get trued. The mechanic took it and did it on the spot. Great customer interaction.

Honest, friendly and expert advice was much appreciated. I am really enjoying my new bike.

Quick repair done well!

Knowledgeable staff

Nice people. Very helpful!

Great bikes and staff very knowledgeable and friendly.

Got terrific help from both Dave and Tyson. Love the new bike. Thanks a bunch!

Good customer service

Staff members are very friendly and ALWAYS provide very useful information so that a customer can make an informed purchase. We never shop anywhere else for bikes and accessories.

I bought 2 Trek electric bikes. Customer service was excellent!!! They were knowledgeable and professional. Luke educated us on electric bikes and was so easy to work with!

Amazing customer service

Very knowledgeable and friendly staff plus a nice variety of items. Always able to find what fits our requirements best!

Friendly, knowledgeable staff

The staff at the Eagan MN store were very helpful. I went to several different stores looking for a Trek e bike and ended up choosing this store based on how great the staff was.

Fast, friendly service. We had our bikes back from being serviced the next day.

Trek is a solid brand and I like Giro. Longtime Erik's/Specialized devote tired of the steady decline in product quality and increase in store snobbery. You won't have difficulty winning my business... my next step is the inner-city ma and pa Bianchi shop. Yish

Very helpful and friendly

The young man who helped me was great! Friendly, not pushy.

The help I got to find what I needed was terrific!

Aiden did a great job of explaining differences in ebikes and was very patient with test rides and answering questions.

I found myself an excellent trek bike here. The associate's we're very helpful and knowledgeable in helping me find a correct size, fit, and style for how and where I plan on riding my bike. I also upgraded a few accessories to better suit me. Better Quality peddles and seat. I'm overjoyed with my purchase. Thank you guys for your assistance in helping me make a great choice:)