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Customer Testimonials
Knowledge and very personable
Your service department is the best in town. They are knowledgeable and understanding. They are my go to bike mechanics!
Great price and excellent customer service!
Beat the pickup time agreed to. Bike runs great.
Willingness of staff to work on my behalf
Fair and reasonable price with quick delivery.
You were through and quick. Plus, gave good customer service with an explanation of how the bike components work. Thankyou
Knowledge of sales staff. Product is excellent.
The staff is friendly and professional. They will put you in the bike that you are comfortable with based on your needs.
Friendly and helpful
I love my trek verve by E bike
The service was fast and affordable. Very knowledgeable staff and extremely friendly.
I recently bought an e-bike at the Eagan store. The person who helped me was very knowledgeable and explained how it all worked. I took it for a test ride and then took it home.
Good variety floor selection. helpful, hard working staff at the Eagan location
Impeccable and friendly service.
Your mechanic helped me figure out what was wrong with. My bike and solve it. He was great!
staff, Tyson is very knowledgeable about his products. He has helped us numerous times and we really appreciate his advice. Love the bikes we have bought from him.
Services an personnel are down to earth and always point you in the right directions
Great selection and customer service
Very friendly and professional
Friendly, knowledgeable staff.
Knowledgeable team.
Great staff!
Friendly and knowledgeable staff, they make you feel more like a friend then a customer.
Always a good informative experience.
Extremely knowledgeable staff. Will be back again for more wheel service and builds.
Staff are very knowledgeable and eager to help!
Great service. Always timely and friendly. First rate bike mechanics.
I had absolutely no idea what I was looking for so I am thankful that Tyson helped me out and went through all the details. I didn’t even have to ask him to explain things or show me how to use things. He even put my bike in my car for me and made sure I could get the front tire back on. If I wouldn’t have had his help I probably would have just walked back out of the store. Overall it was a great experience and I love my bike and accessories! Customer service is top notch!
Friendly and knowledgeable staff. Bike ready when promised.
I have been a Freewheel customer for as long as Freewheel has been around. Back to the early 70s Freewheel has always been the most professional bike shop in town. Their mechanics always are sharp and know what they’re doing. I own an Electra county go. I hope trek keeps selling the townies. They’re great for seniors cause we can put our feet down.