Customer Testimonials

I like the honesty of the staff and integrity to get my issue figured out promptly.

The team is easy to work with, always willing to help.

Mainly just that I've not run into an employee who isn't willing to fully help me out. And they're so nice!

Tyson and company are the best.

Prompt and professional service

Great bike selection on the floor at a time your competitors’ in-store inventory is shrinking. Service dept. at Eagan is 2nd to none! These guys know their stuff. They get it right the first time. And are great to work with as well. They take care of and care about their customers. I don’t trust my bikes to ANYONE else in town. They freaking rock!!

Great mechanics.

You stocked what I needed.

Great, quick service

Employees are very knowledgeable

Quick turn around. Appreciate it. Got my kid back to practice and racing.

The employees are very helpful

The employees are very nice, knowledgeable and you can’t beat the fanatics discount.

I brought in a rear shock for service expecting to wait a week or more before I could pick it up. Freewheel bicycle informed me it was done the next day. Exceptionally fast service.

Cody was awesome! Great advice and service. Great products at fair prices.

Excellent. Sorry, I’m a man of few words.

Excellent sales and service staff

Great Service!

Very helpful and easy to work with! Happy I bought from Freewheel and the service is great!

Love the Trek brand. Employees are incredibly knowledgeable and courteous to both avid and beginner cyclists. Thank you!

I’ve always had good, friendly service there and it’s in a convenient location.

Staff was very helpful and polite. I always enjoyed shopping at the store.

Freewheel is fantastic! Great service, great bikes!

Visited Freewheel concerning a replacement freewheel hub. Unfortunately, the hub was obsolete and no longer manufactured. Freewheel Eagan helped me order a new wheel/hub assembly which I was able to install and fix my bike. Buying the assembly was at least 50 percent less expensive than trying to replace the wheel hub and re-lacing spokes and truing the wheel.

Tyson was very helpful in setting up my new bike.

Great sales and mechanic staff. They know me by name by now and are great answering questions and explaining things to me whenever I have repairs needed or want to try doing them myself.

This place is the best for service and focusing on the customer.

Knowledgeable and friendly. Freewheel is my go to!

Knowledgeable team. Great upgrade work on my Trek. It's great being part of the Fanatics program and getting discounts too. A great bike shop

Friendly and expert repair technicians keep you up to date in the process and complete repairs in a timely manner

Super helpful, friendly, and knowledgeable. It was one little part I needed only $8. He showed me exactly how to take apart my handle grip and install my extended bars. Been very happy with this store.