Customer Testimonials

Thank you for repairing my bike. Fast and competent work. Much appreciated 😁🤩

Great service and selection of bikes

My wife and I already own Trek bikes and love them. I did a lot of research when the Domane SL 5 Gen 4 was recommended to me. I liked everything about it, especially the down tube storage compartment, a smart use of existing space.

The service I received was absolutely top shelf. I had many questions and they were all addressed completely and suggestions were made as my preferences became clearer. Options were presented not just up selling.

Honestly, the whole experience was the best I have had for a significant purchase.

I highly recommend Freewheel Bike Eagan.

Dean Jenson

The time spent to make sure the customer enjoys the new bike.

Adam was very knowledgeable and helpful.

Great service, very fast.

The crew is friendly and knowledgeable about their products and always willing to help

Adam was great to work with!

I can't say enough positive things about every single person I have encountered at their stores. I've been to both Eagan and Bloomington. Their staff is educated, informative, helpful, and personable.

Tyson and his staff at freewheel Bike and eagan are friendly knowledgeable and provide excellent service! There are many great shops in the Twin Cities. I go to free wheel because of the staff..

Great bikes and accessories.

Great turnaround time and service with a friendly atmosphere

Tyson and Jason are always super helpful. Even if I buy a bike somewhere else, I only trust the Freewheel guys to work on it.

Friendly staff and very competent.

Fast, accurate and honest work on my bikes.

I am a big fan of the Freewheel program. Recently, thanks to Tyson for the saddle adjustment tip.

Good, competent and friendly service.

I bought a gift card online and it was ready in an hour. I was pleased because I was in a hurry that day and it worked perfectly.

The staff is courteous and greets me in a timely fashion when arriving at the store. I get options, but not pressured to purchase certain items.

The staff there was incredibly helpful. I bought a couple of bikes for my nephews for Christmas, and they worked out a great way for me to make sure that they arrived in time. I really appreciated the care they took!

Knowledgeable and engaged staff.

Awesome customer service.

I will always keep coming back to Freewheel Eagan, Tyson always is friendly and listens to my bike issues.

Pricing is fair and I always appreciate the good service.

Great products and knowledgeable sales staff.

Good

Very friendly, accommodating and knowledgeable.

Kind, smart, helpful

Excellent service the second I walked in the door. Staff were friendly and welcoming. Changed my bike tire in less than 10 minutes and the price was more than fair!!

Friendly helpful staff.

Good range of products, and strong availability