- Phone: 9528881427
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Customer Testimonials
Chris is always great to work with. Great wealth of knowledge about trikes.
The sales rep "Hans Meyer" was very knowledgeable of all bikes and accessories. Made the process painless and easy. The entire staff was friendly. The store is well laid out and easy to find the bike we wanted.
Knowledgeable repair staff. Especially Mike. Took great care of my trike at a reasonable price!
Love everything about the store.
Great advice on what to buy. Product in stock. Fair price.
Knowledge of products.
Customer service and staff friendliness
I do like the bike brands. Also, the Bloomington staff is very helpful. The have helped me resolved several issues and getting parts for all of my bikes including ones purchased elsewhere. One of the reasons I chose to purchase my new bike at Freewheel.
I test rode a bike - Trek-Verve+3 a couple times (plus one other bike). The employees worked with me to get the exact fit I needed and made adjustments. They held the bike for me as I was deciding on different things. When I said I needed a bunch of accessories and helmet, they were right there pulling things off shelves and telling me options. So not only does Freewheel have great products, it has terrific, helpful personnel.
I hadn't ridden a bike for many years. Freewheel gave me back my bike riding life!
Sandy
Your staff was so patient with my grand daughter who couldn’t make a decision. She finally decided on the bike and is thrilled. It was all about the accessories . We have bought 3 bikes from you and would definitely buy from you again.
Knowledgeable staff
Friendly staff. Took time to help me and resolve my issue immediately.
Great service
Great customer service!
There is a great selection of bikes and accessories. I recently purchased a new bike there with some accessories and the staff have all been very helpful as I customized the bike to fit me physically and practically.
Kevin was extremely helpful and knowledgeable in helping me to choose some cycling shoes and new pedals. He was very detailed in explaining how the clips worked and why he thought it would be a good choice for what I needed. Kevin also gave me some great pointers and suggestions for my future cycling interests as I’m also researching and looking into a new bike in the future. I trusted his advice and opinion and will definitely be going back to this location.
The guy who helped me was very knowledgeable about the tool I bought
Knowledgeable and friendly staff. Lots of variety but disappointing that there aren’t more women and BIPoC folks working for FW.
Friendly and prompt service
Very detailed with work orders, take the time to listen and insure the WO addresses the customer’s concerns. Your communications through e-mails with copy of WO, letting me know when job is done, e-mail receipt, calls when parts are in, etc. is all top notch customer service. Thank you.
Sales/service people were friendly & helpful.
Good service.
Excellent products
I own a Trek (from Bloomington store) and they stock lots of Trek and suitable products. The shop did a good job on a tune-up last year.
fast friendly service
I feel the prices are comparable to other high end bike shops. The sales people are friendly and helpful. And your location is convenient and close.
Service was great! I found exactly what I was looking for!
High quality products.
Very knowledgeable and professional staff that are genuinely interested in helping their customers.
Mike who i believe is the Manager now has been there a long time and I always felt very assured and confident in his recommendations and advice.. Glad you have him
T-bone was awesome! Took good care of me. Tyson from Eagan recommended me to go there so I could get my carbon water bottle cages. Freewheel is an awesome place!