Customer Testimonials

Helpful staff, great sales

Great help from Chris buying our two bike from there. He was very knowledgeable and helpful.

I stopped in on Sunday of Labor Day weekend, and got great service. I needed a new tube in my tire & Michael helped me with that as well as helping me pick a bike pump as the one I had was over 25 years old! Very helpful service & quick!

Helpful staff, good parts and products in stock at good prices.

I received knowledgeable help from the staff when purchasing a new helmet. The person who helped me was friendly and efficient. In and out with what I needed and a smile to top it off in just a handful of minutes.

I definitely recommend!

Great service!

I like the Bike Mechanic Mike. He’s the best !

Had it in n stock and installed it right on the spot!!

Friendly, helpful staff. Great advice for bike purchase and accessories.

Great service

Great selection of bikes, knowledgeable and kind staff.

Mike and Chris are amazing, so knowledgeable with great customer service.

Very helpful and knowledgeable staff.

Knowledgeable staff

Great selection, knowledgeable, friendly staff that isn't pushy about sales or add-ons.

Convenient tune-ups included with my new bike for a year, and timely, walk-in service for them at any of the locations

Excellent knowledgeable service.

Best service, help and product anyone could ask for.

Knowledgeable staff, bike was ready to go when I got there. Daughter was impressed with her new bike!

Service was quick and helpful. Staff adjusted my bike chain and cleaned it for free.

I liked the sales staff. Friendly and knowledgeable.

Best of both worlds ... experts in their field AND incredible customer service.

I highly recommend checking out Freewheel - Bloomington if you're in the market for a bike.

Friendly and knowledgeable staff

Great staff, fast turns on repairs!

Products where good a little pricey but worth it and the service was great..

Helpful staff and quality products!

I had never been to the store before. Thankful that I took the time to walk in. I was looking for a new helmet. as I found them and was looking at them, I was asked if I needed help with anything and before I knew it. I had a helmet onmy head and loved the sizing and feel.
the attendant did a great job in taking care of my transaction. I will be back. thanks.

Good work. Although it took several calls to find out when my tune ups would be done. A status update would be helpful

The person who helped me helpful and pleasent. They knew about the products I was looking for and helped to find possible alternatives.

Mike was awesome when I brought my bike in. Got things running smoothly but also shared some very useful knowledge on how to maintain my bike and helped me understand its current issue.