- Phone: 9528881427
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Customer Testimonials
Hans and Mike rule!! Super intelligent!!
Love Trek bikes and the team here is really great to work with! Willing to share their ideas and suggestions given my input and that is so appreciated.
All the great products: Bikes, accessories, kits, etc.
All the great service: Set-ups, tune-ups, repairs, etc.
All the great people: Friendly, knowledgeable, and professional.
How can you go wrong?!
Freewheel folks are all friendly, knowledgeable and reliably on time. They have serviced my Evo Terra Trike for a number of years. I wouldn’t go anywhere else.
knowledgeable and friendly staff and a nice shop dog
Goldy treated me well. Very welcoming and pleasant environment. Very clean looking store and things are organized well. 10/10 would shop again.
Fast and efficient
Great staff, I trust my bike is in good hands! A+ on customer service for sure!
Very impressed with the gentleman that waited on me. I told him I needed a tune-up. He thoroughly looked at the bike. He tightened all the screws, oiled the chain, filled up the tires, and away I went. Thank you very much.
All of the staff is extremely knowledgeable and helpful. I highly recommend them!
As a DIY rider and high school coach/mechanic, Bloomington team is my go to for parts and service support to keep my team rolling without breaking the bank.
Thank you for all the support!!!
Great service and very knowledgeable on products and service.
freewheel staff helped me with the right size tool I need.
Knowledge took time to examine my bike before determining recommended service .
Great customer service, people who work here go above and beyond to explain what they are doing for your service and answer any questions you have. It helps that they are also cycling enthusiasts!
Everything was great. Chris helped us out understanding everything and took time to help my girls get their new bikes. We are very satisfied with the service the product and would recommend free wheel bike Bloomington to anyone.
Impeccable customer service, great knowledge of bikes and bike accessories and a general willingness to teach and share a love of cycling with others. I can’t imagine going anywhere else for my bike needs.
I like the staff, especially mechanic Mike and store manager Chris, who have been there forever and know my bike. Mike is very thorough in examining my bike, and never does more work than is necessary.
Great sales support and service from the gentleman that helped my son get his first big bike! He was thorough and knowledgeable - 10/10!
The products available at the store are top quality and the sales staff is friendly and knowledgeable.
Chris, the manager at the Bloomington store, was the primary reason that we bought our Terra Trike Evo from Freewheel. VERY knowledgeable and experienced. Listens well. Tolerant and patient. Not high pressure at all.
The EVO is at the right price point. We could easily have spent another $2000 on a comparable trike from a different manufacturer, and we wouldn't have liked it as well as the EVO. For example, we don't like the bar end shifters that other manufacturers use on their trikes. (one shifter on an e-bike). Other brands are using bar end shifters to in order to get a wider gear range with less power. The EVO is more power with a narrower gear range with more power.
Really like the competent thorough service and the friendliness of the entire staff. (Just wish it wasn’t so expensive…. $675 for my 2 year old bike tune-up. I guess I wore a lot of things out)
New to town -first time visiting Freewheel Bloomington. Chris was very friendly and helpful. I’m looking forward to being a regular customer!
Great customer service
Friendly and fast response with the website chat function. Equally positive experience with both employees i spoke with at the Bloomington store when i came in to purchase a tool i needed.
Took my bike in for a tune-up. Hans did the inspection and explained everything they would do and why it was needed.
Bike was ready when promised, and the cost was less than the estimate.
When I picked it up I was helped with the selection of a new helmet.
They offered to take my bike out to my car, but that wasn't necessary.
Everyone was knowledgeable and helpful.
Just the best!
Friendly, knowledgeable, and speedy.
VERY ACCOMODATING IN HOLDING ITEM AT STORE UNTIL A CONVENIENT PICKUP TIME.
Great shop with an experienced staff that are all willing to answer questions.