Customer Testimonials

Great help in store. Made last minute Christmas shopping enjoyable.

Professional service. Very helpful staff.

There is a reason that avid cyclists prefer Freewheel. The staff is knowledgeable and helpful even for the most obscure requests. I needed a 135mm 29er wheel with quick release. Can't find one used or new online w/o paying ridiculous money. Ask the guys at Freewheel for help. They have a new take-off for a terrific price. The people there have a passion for bikes & it shows. They know bike stuff & yet don't get snobby. Really appreciate them & it is the employees that keep me coming back.

Friendly, relaxed shopping experience

Ordered some boots. There was an issue with the liners. You guys took the original liners out and put the new, and improved ones in. Then put the old ones in the box.

Radical.

Thank you 🙏 🙏

Great service

Helpful and attentive

Freewheel is the best! Best people, best support, best bicycle shop and experts in Twin Cities

I appreciate the technical support related to my bike I get at Freewheel.

Good people working at the Bloomington store.

The staff and friendly and very helpful.

Great personal service! Prompt and fairly priced.
What more can you ask for?

The service and repair after the purchase.

Friendly and knowledgeable staff. Good prices and sales.

Good bike shop, but what really makes it was the great service from the employees. They really did a great job answering my questions.

Thank you for continuing to keep my bikes in good working order with regular maintenance.

The employees

Extremely helpful and knowledgeable

It was easy to order online and pick up

All three sales people were extremely helpful with my questions regarding the two bikes that I brought in. Michael W. was especially helpful

The bikes are of great quality, and the service is excellent.

Always love talking with Mike in Bloomington. His knowledge and approachability exceeds expectations.

I have had excellent pre-sale questions answered, leading to a very large purchase.

Since thin, have had excellent follow-up support.

Freewheel takes such great care of me! Went above and beyond for this latest purchase of a Kickr Move! I appreciate the team, especially Chris for making it all happen. Chad gets a shout out for delivering the trainer earlier for me.

Kudos!

The service I received was excellent with all options ot my bike issue being detailed out very clearly, making it very easy for me to decide how to proceed.

Simple sales process and great inventory.

Prompt, affordable, quality repair service.

I received a polite phone call from the shop to verify my shipping address. It felt rare in a world that doesn’t usually accept responsibility. My helmet was shipped immediately. My husband uses the Grand Ave shop frequently and is always impressed with their service too.

Great products
VERY helpful staff

professional