- Phone: 9528881427
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Customer Testimonials
Simple sales process and great inventory.
Prompt, affordable, quality repair service.
I received a polite phone call from the shop to verify my shipping address. It felt rare in a world that doesn’t usually accept responsibility. My helmet was shipped immediately. My husband uses the Grand Ave shop frequently and is always impressed with their service too.
Great products
VERY helpful staff
professional
Both guys (father and son) were awesome. Very knowledgeable and helpful as I was buying my first new road bike.
Very up front and straightforward approach to selling bikes. Answered each question I had clearly and to my satisfaction. I left with a bike that exceeded my expectations and knowledge to take care of it while I own it.
Friendly and knowledgeable Staff.
Helpful and knowledgeable staff
To preface, I haven’t owned a bike in almost 10 years, I was approved for the MN rebate, and came to test ride at the Bloomington location but decided on a style that had only one available left in the whole inventory. They called the other location, had them hold it for me, and I was able to snag the last one! They assembled the bike for me a day later, and gave me a discount on any accessories I got at the time of the bike purchase too. Still awaiting some of the accessories, (front and rear bike basket), but so far the bike has been a smooth and fun ride. Overall I really enjoyed my experience, will definitely come back should I ever need assistance in the future.
John is a wealth of information and passionate about bicycling. I appreciated the time he took with me to answer my questions.
The team at FreeWheel Bile has been a great team to work with in managing my upgrade to Bosch E-Assist for my TerraTrile Gran Tourismo.
Knowledgeable, professional and courteous.
The people were exceptional
We love the selection of Trek bikes and Mike’s expertise & knowledge on the service side of things is unmatched.
Reasonable, friendly and quick
The staff are always friendly and helpful. They take interest in my old classic Schwinn bike and this makes me feel good!
Staff was very knowledgeable and professional!
The service to repair a flat tire was quick and informative. The service rep explained and showed us what was the problem was and then fixed the flat tire.
Your service tech (Matt or Nick) took time to educate me and walk me through his observations and presented a couple options for service. I felt like the recommendations came from their extensive experience and that I was not being oversold or pressured. I left with the parts I needed and the tools to do the work at home. Freewheel's support for DIYers is a big part of what keeps me coming back to the shops.
We have a trek recumbent tandem E bike. Kind of a unicorn. We drove in with a bike on a trailer with a flat tire. Your staff immediately amounted the bike up, replaced the tire, tightened the chain and adjusted the brakes all while we went and ate. The bill for the bike was cheaper than the bill for lunch. Why would anyone go anywhere else?
Awesome sales support and great selection of bikes and accessories
Great service
Staff there are great - they helped me find the perfect bike that has all the features I was looking for.
Staff is very friendly and helpful. I have ordered accessories in store and on line. Staff always willing to answer questions and demonstrate products.
Great service! They helped me compare a couple different bikes and make a good decision on a new mountain bike. Awesome to have a great bike shop in the neighborhood.
I recommend Freewheel Bike Bloomington every chance I get!
I went to three Freewheel locations in one day in search of a clearance bike I saw online. With the help of multiple employees, I ultimately purchased a different bike that better suited my riding style/goals. Inventory at all locations was great and every staff member I interacted with was knowledgeable and friendly. I ended up having a fantastic technical conversation about my bike with Mike Weiss at the Bloomington location. He is incredibly well versed in servicing bicycles and at this point he’s the one I want working on my bike. My entire experience that day was positive. Freewheel will be on the top of my list for all of my future biking needs. Thank you all!
The young gentleman with short reddish blonde hair who is a service tech at the Bloomington location is amazing. I'm really bummed I don't know his name. Seriously though every time I've come in seeking guidance I'm hoping to talk to him. His depth of knowledge is impressive. He deserves a raise!!
The service I received was excellent with all options ot my bike issue being detailed out very clearly, making it very easy for me to decide how to proceed.