based on 3708 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick service and very thorough.
The guy Lando was very nice and informative about the things that needed to be done on my vehicle.
Friendly, fast and thorough.
The crew were fantastic and completed the job in a timely manner
I told them I just need an oil change because I knew they would try and sell me tires, breaks, air filters, etc even though I knew what needed replacing and what didn’t. I had my breaks replaced, rotors and pads in march yet somehow I need new ones again 4 months later even though I stay up to date on all the maintenance on my car and check everything often. I watched them pull my car in and pop the hood then tell me I need all this stuff done. No one actually looked at my breaks, tires, air filters. They brought a random dirty air filter that wasn’t even from my car in to the waiting area and tried to say it was from my car and needed replacing. Stop trying to scam people and just do what’s asked and offer what’s actually needed they would get way more business. Don’t call me or email me either.
The staff and technicians were very friendly, professional did an excellent job with my car.
Great customer service..Very informative!!
Excellent
Fast service and professional customer service! I always get my oil change there!
Friendly
Speed of service
great team very friendly
Quick and they clearly go over what necessary and the price, so I can assess my own needs and financial abilities.
Issue with my tire was taken care of quickly with courteous customer service zero hassle.
Good and friendly service
Great team that worked on my car
Fast Service and Friendly
Quick and courteous service. Team gives appropriate service recommendations but defers to your choices.
Even though we have had bad experiences at Jiffy Lube before we went to this one because of the good ratings on Google. The ratings seem accurate. The service was very good.
They were friendly and quick.
Customer service and quickness
Fast and courteous service
Fast service with quality outcome
Stopped by Jiffy Lube for a quick oil change and was really impressed with the experience. The staff was friendly, professional, and didn’t try to upsell me on things I didn’t need. They walked me through what they were doing and even checked my fluids and tire pressure. I was in and out in under 30 minutes, which is exactly what I was hoping for. The waiting area was clean, and the whole process felt efficient and trustworthy. Highly recommend if you’re looking for a quick and reliable oil change.
I LIKED THE NUMBER OF EMPLOYEES WORKING, DOING THEIR DESIGNATED JOB AND GETTING IT DONE. :)
It was relatively quick and straight forward. I received notice and recommendations for possible issues that I didn't come to correct.
I will return for other service visits.
$101.00 for an oil change—that's outrageous. The alleged free vacuuming was not done. I was told the suction was poor, but they didn’t even try at all.
The oil change before Saturday I watched the young lady take a screwdriver to open up the car hood. She never looked near the passenger door to see if there was a lock and she told me she did a screwdriver maneuver all the time. I don’t think that’s a good practice. I don’t think that if the machines and equipment are working then we should be charged full price i.e. Vacuum, Jiffy Lube has worked yourselves out of my budget: Overpriced services, poor work practices, no vacuuming, I’m done.
The service
explained information clearly, answered questions clearly, very honest about pricing, quick to respond, kept me informed
Over priced