based on 2739 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It was very quick. The staff were very honest about what I needed and did not need yet.
Very typical for any place to try to sell you additional services or products, so that’s fine.. but these guys had me in and out from an oil change in what seemed like less than 20 minutes, which I was more than pleased with!! Process was straightforward and they honored the coupon that I presented at checkout.
Keep Mr. Parsons as the Manager of the location I frequent. He is the reason I return to the specific location. I also take my wife's vehicle there because of him. I trust him with both my vehicle and my wife's vehicle. We have built a rapport, and I know I can trust him to do the right thing with my vehicle.
Very efficient and professional
Service was professional and fast
I’ve been coming here for years and always receive great service:).
Fast, friendly service with no upsell at a reasonable price
Friendly, courteous staff.
Fast service! Waiting room was clean. Employees were very knowledgeable and helpful!! Recommended other services and gave prices for those services which is appreciated because I’m not well versed with regular maintenance my vehicle requires, so their insight was very much welcome. Overall it was a very good experience and I will continue to use this location as my go-to store.
Fast, friendly service
Great customer service
Quick
Quick.. I have been coming here for yrs.
I was promised that my brake job would be finished in 40 - 60 mins but it took over 2hrs to complete the job & I rec'd no updates along the way explaining why the timeline had been tripled. So I have concluded that this establishment will only do oil changes for me keeping in line with their speciality.
Thanks,
Cool people’s
Good service.
Very fast, very efficient
Roland and his crew where very friendly and knowledgeable. I always receive excellent service from this Joffy Lube location. This isn't the closest one to my home but I drive the extra mile for the extra mile of service they have shown to me and the upkeep of my vehicle.
Treated very nicely and didn’t wait long at all
Recommendations
The familiarity about my car and suggestions. The great customer care.
The friendly service I received
Fast and friendly service
The girl that helped us was super kind and patient with me and was willing to show me how to check my oil!
Outstanding customer service from begining to end. The manager was exceptional, knowledgeable, and he provided a detailed explanation of the services I needed to consider to have my car running at an optimal level. Moreover, the JL technicians were efficient and the service provided to my car was thorough.
The waiting area was clean and the offerings of tea, coffee and a few snacks were appreciated. It was truly a top notched experience, which was provided under 45 minutes - even with a number of customers in front of.
Again, a beyond 10 rating!!!
Quick service. Only issue is they didnt reset my oil gauge. Friendly staff and reasonable prices!
Very efficient; in & out in under 30 mins for an oil change, tire rotation, & filter replacement (plus the vacuuming!); very polite and professional attendant (I believe his name is Charles). I've been going to the Laurel Jiffy Lube for many years & have never had any kind of negative issue whatsoever!
Professional setvice
Very nice employees.
Employes are very friendly