based on 5499 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything about the visit was great! They have the best customer service, explain services in detail and the time spent is minimal. I will continue to patronize this location.
They are always fast and informative
The service was quick efficient. The staff was courteous and professional.
Quick but expensive
No one told me my car was ready. It was left outside with the window down and I had to ask if it was ready. The woman asked me if my plan was to just let it “die” because of her interpretation of the cars mobility. Overall a terrible experience.
Great service!
Professionalism, friendliness, efficient, patience
Everyone was so nice, honest and fair!
Quick, Efficient, Friendly
Well staffed, friendly, and did what I asked for fast. I’ve been there many times and it’s always a good experience.
Knowledgeable and courteous staff. Service was quick.
Everything
They did a great job on the service I request, and they test the car before giving my keys back
Quick ..organized ..knowledgeable team of operating in their designated roles efficiently.
A valid coupon that I had was honored which helped with my budget that day !
Nice spacious ,clean seating area .
Was given recommendations for replacement of filters & wiper blades .
Representatives we’re professional and knowledgeable
Quick
Efficient
Polite
Friendly
Gets the job done!!!
I don't like that the technician goes into my glove compartment to check the cabin air filter. I feel like it's a bit of a violation of my privacy, to be honest. But even more - and this really irks me - every time I get my oil changed at Jiffy Lube there are always grease prints on my dashboard where the technician opened the glove compartment.
This time I requested that no one go into my glove compartment, though I didn't say why. I was told, 'no problem'. When I got my car back, there were the grease stains on my dashboard, as usual, as well as grease on my cloth seat.
If you insist on going into my glove compartment, PLEASE do it with clean, non-greasy hands.
Thank you.
Very efficient explain everything I needed to me n got me out quickly
Polite, quick service with detailed reports
Super quick and easy.
Very professional.
Quick and friendly as usual!
Technician was respectful. Cashier explained the bill and what was done
Great customer service
Expedient service.
Very courteous personnel! Fast service!
Service was quick and people were friendly.
The team in Millersville are the best. I have been going there for over ten years.
Nice place to work
Customer service and professionalism. Also, quick service.