based on 5047 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Best Team ever at this Jiffy Lube! Always professional and do great work and always friendly!
Little disappointed did not vacume or clean windows..
Very friendly
The air in my tires weren’t checked. I still have a low pressure sensor lit on my console. The also drove cars out of garage and left the cars open with keys in the ignition
I liked that it was quick, and everything was explained to me
The service is quick and efficient. The staff or polite and helpful
Service is always great. My only issue is that the service was supposed to include window washing and it wasn't done. Not a biggie, but if it's checkmarked on the receipt, it should have been done.
The greeting all the gentleman are curtious, the fast service, not needing an appointment and the convenience of topping off all the fluids .
Was immediately greeted. Tech was great. They had me in and out
Fast and thorough service!
Easy fast and courteous
Good job!
Great service!
Informative staff
Customer service was great.
The team was very informative and absolutely professional. I took my Nissan there for the first time and everyone I encountered was top tier. I was in and out in no time. I would definitely recommended and this group earned my business going forward.
They have great service and very nice and helpful employees.
The knowledge, friendliness and quick service
Definitely the speed
The staff is very efficient, friendly and knowledgeable, they make suggestions, but they do not pressure you to do them, which makes me want to do the suggested services. Our family has 5 cars, and we only come to this location for service.
The guys are always professional and do a great job!!
Fast and friendly
How efficient the team was working together. I was in and out in 30 min.
My visits are usually quick. The technicians usually get me in and out with no problem. My only problem is sometimes the other techs don’t always do the extra things that they are supposed to do. They don’t always do the windows and vacuum the insides.
Good service
The staff was so kind and so accommodating. They were also very kind to one another. I loved it there. They communicated to me clearly about what my car needed and the price points. Very grateful.
They gave me contradictory information to the last time I went. Last time showed me a "dirty" filter that needed to be changed, I opted to keep it since it looked fine, and this time they didn't mention anything and said that my filter was looking good.
Forgot to add my next mileage sticker that reminds me when I need to get my next oil change, but we fixed that there and the employee was very apologetic.
I always have a pleasant experience at the Laurel location
Quick and precise service
Not a long wait. I was in and out.