Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.2 out of 10 based on 5499 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 6, 2024 — Rated 10 out of 10 by K.H. Jiffy Lube of Elkridge
What did you like about your recent visit?

Hospitality and fast service

Report a concern   December 6, 2024 — Rated 10 out of 10 by A.L. Jiffy Lube of Annapolis
What did you like about your recent visit?

Everyone was very polite, the oil change I received was very fast, and the workers were understanding when I gave them my budget on what services I could and could not afford that day. (Dealerships can be quite pushy, but not Jiffy Lube!)

Report a concern   December 6, 2024 — Rated 10 out of 10 by M.G. Jiffy Lube of Annapolis
What did you like about your recent visit?

Great service

Report a concern   December 6, 2024 — Rated 10 out of 10 by R.S. Jiffy Lube of Severn
What did you like about your recent visit?

I was in and out in 20 minutes with an oil change. They made some recommendations and when I said "not today," no one pushed the issue and I was on with my day. Excellent experience and will go again. If there is any criticism, $100 for an oil change does make me consider doing it myself.

Report a concern   December 6, 2024 — Rated 10 out of 10 by B.F. Jiffy Lube of Severn
What did you like about your recent visit?

Always quick, professional, and kind!

Report a concern   December 6, 2024 — Rated 8 out of 10 by M.E. Jiffy Lube of Reisterstown
What could we do to improve?

Confusion over the price. Luckily I had a quote from the website. Nice job and fast.

Report a concern   December 6, 2024 — Rated 10 out of 10 by A.D. Jiffy Lube of Millersville
What did you like about your recent visit?

Very professional and quick service! Car was wiped and vacuumed very nicely.

Report a concern   December 6, 2024 — Rated 10 out of 10 by H.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast, friendly service…our go to service center

Report a concern   December 6, 2024 — Rated 10 out of 10 by A.M. Jiffy Lube of Owings Mills
What did you like about your recent visit?

My experience was genuinely wonderful! Mack was fabulous, the crew was lovely and I will be back and I will recommend this location to anyone and everyone.

Report a concern   December 6, 2024 — Rated 5 out of 10 by J.D. Jiffy Lube of Annapolis
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

They did not set the reminder for oil change back to 0 so I had to return to get this done.

Report a concern   December 6, 2024 — Rated 10 out of 10 by B.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Friendly service.

Report a concern   December 5, 2024 — Rated 9 out of 10 by J.S. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Good service.

Report a concern   December 5, 2024 — Rated 10 out of 10 by C.L. Oxon Hill Jiffy Lube
What did you like about your recent visit?

They were very helpful and knowledgeable. They were also very friendly and the prices were very reasonable…

Report a concern   December 5, 2024 — Rated 7 out of 10 by R.T. Jiffy Lube of Johnstown
What could we do to improve?

I was told that there would be a 45 minute wait for service; but I had to wait 2 hours before they got my car in for an oil change and tire rotation.

Report a concern   December 5, 2024 — Rated 10 out of 10 by S.F. Jiffy Lube of Johnstown
What did you like about your recent visit?

Everyone is great to work with and the service is fast.

Report a concern   December 5, 2024 — Rated 10 out of 10 by J.G. Jiffy Lube of Laurel
What did you like about your recent visit?

I love the way they take very good care of you and your vehicle.

Report a concern   December 5, 2024 — Rated 10 out of 10 by J.F. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Very professional men working in this establishment that they keep you well informed and also are very knowledgeable. I’ve made this location the only location I’ll taking my vehicle for service.

Report a concern   December 5, 2024 — Rated 8 out of 10 by B.A. Jiffy Lube of Millersville
What could we do to improve?

When I drove up I told the person that greeted me that I was concerned about the tire pressure. When I was about to pay for my service I asked about the tire pressure. He went out onto the floor to ask the team that worked on my car. Apparently up until that point they had NOT checked my tire pressure.

Report a concern   December 5, 2024 — Rated 10 out of 10 by H.S. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Very. Professional & brief

Report a concern   December 5, 2024 — Rated 8 out of 10 by S.V. Jiffy Lube of Johnstown
What could we do to improve?

It's a good policy. Tell customers if the customer drives their vehicle into the bay, the customer is confined to the vehicle.

Report a concern   December 5, 2024 — Rated 10 out of 10 by M.H. Jiffy Lube of Johnstown
What did you like about your recent visit?

All

Report a concern   December 5, 2024 — Rated 10 out of 10 by J.B. Jiffy Lube of Dundalk
What did you like about your recent visit?

I was in and out quickly

Report a concern   December 5, 2024 — Rated 7 out of 10 by J.T. Jiffy Lube of Severn
What could we do to improve?

Probably nothing

Report a concern   December 5, 2024 — Rated 10 out of 10 by J.C. Jiffy Lube of Reisterstown
What did you like about your recent visit?

Fast and easy

Report a concern   December 5, 2024 — Rated 0 out of 10 by C.W. Jiffy Lube of Pikesville
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

According to the invoice handed to me upon completion of the oil change I have an oil leak and a transmission leak. The technician didn't bring this to my attention. I was rushed out before I had a chance to read the invoice. What's the point of checking fluid levels if you aren't going to inform the customer? Please contact me and explain if I am asking to much of your service.

Report a concern   December 5, 2024 — Rated 10 out of 10 by B.R. Clarksville Jiffy Lube
What did you like about your recent visit?

Got all my blinkers & lights working. Expensive, but I couldn’t do it correctly!

Report a concern   December 5, 2024 — Rated 9 out of 10 by G.S. Jiffy Lube of Millersville
What did you like about your recent visit?

It was friendly and quick. They focused on the business at hand. I enjoy seeing that the manager all the time, he’s very professional with his team. Although they seem like interns or high school students learning.

Report a concern   December 4, 2024 — Rated 9 out of 10 by D.P. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Not a long wait. I was in and out.

Report a concern   December 4, 2024 — Rated 10 out of 10 by M.P. Jiffy Lube of Annapolis
What did you like about your recent visit?

Best Team ever at this Jiffy Lube! Always professional and do great work and always friendly!

Report a concern   December 4, 2024 — Rated 7 out of 10 by J.G. Jiffy Lube of Crofton
What could we do to improve?

Little disappointed did not vacume or clean windows..


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