Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 8.7 out of 10 based on 2739 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 18, 2025 — Rated 0 out of 10 by A.C. Jiffy Lube of Dundalk
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

The past 5 times I’ve been there I spend over 160 and I never got a vacuum once like everyone else gets They take stuff out of my engine compartment to show me and the don’t put it back right and I never asked them to do that anyway Black handprints all over my hood and engine housing and tge keys they have clipped on their belts scratch and dig in the seats
Report a concern   February 18, 2025 — Rated 10 out of 10 by J.F. Jiffy Lube of Crofton
What did you like about your recent visit?

Always great service

Report a concern   February 18, 2025 — Rated 10 out of 10 by A.R. Jiffy Lube of Annapolis
What did you like about your recent visit?

Great service

Report a concern   February 18, 2025 — Rated 10 out of 10 by L.K. Jiffy Lube of Annapolis
What did you like about your recent visit?

An associate was available right when I walked in and immediately assisted me. Greg was efficient and helpful as was the gentleman who checked me out. I received a coupon which prompted me to go to jiffy lube and I’m glad I did.

Report a concern   February 18, 2025 — Rated 10 out of 10 by A.W. Jiffy Lube of Millersville
What did you like about your recent visit?

Very prompt

Report a concern   February 18, 2025 — Rated 0 out of 10 by J.S. Jiffy Lube of Owings Mills
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Never! My husband had a terrible experience yesterday when he was there. We will never go back and Mr Mac needs a training course in customer service and shouldn’t be dealing with customers. Beyond disappointed with our experience

Report a concern   February 18, 2025 — Rated 8 out of 10 by P.K. Jiffy Lube of Johnstown
What could we do to improve?

lower prices
Report a concern   February 18, 2025 — Rated 8 out of 10 by F.B. Jiffy Lube of Dundalk
What could we do to improve?

Lower prices.

Report a concern   February 18, 2025 — Rated 9 out of 10 by S.E. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Quick and professional

Report a concern   February 18, 2025 — Rated 10 out of 10 by D.Y. Jiffy Lube of Annapolis
What did you like about your recent visit?

Excellent!
Report a concern   February 18, 2025 — Rated 10 out of 10 by L.V. Jiffy Lube of Dundalk
What did you like about your recent visit?

Very professional, friendly and informative techs and managers. They alwasy treat me right.

Thanks
Name removed

Report a concern   February 18, 2025 — Rated 10 out of 10 by F.R. Jiffy Lube of Owings Mills
What did you like about your recent visit?

fast and frendly service

Report a concern   February 17, 2025 — Rated 10 out of 10 by L.D. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Friendly , courteous, & expedient
Report a concern   February 17, 2025 — Rated 7 out of 10 by S.W. Jiffy Lube of Laurel
What could we do to improve?

My only real issue is pricing. Trying to leep the maintenance on the vehicle is becoming a task within itsself.

Report a concern   February 17, 2025 — Rated 10 out of 10 by S.K. Jiffy Lube of Elkridge
What did you like about your recent visit?

Very friendly! Explained everything! Was understanding!

Report a concern   February 17, 2025 — Rated 10 out of 10 by R.B. Altoona Jiffy Lube
What did you like about your recent visit?

Love going there great staff great service

Report a concern   February 17, 2025 — Rated 10 out of 10 by A.P. Jiffy Lube of Beltsville
What did you like about your recent visit?

timely and professional
Report a concern   February 17, 2025 — Rated 9 out of 10 by D.B. Jiffy Lube of Johnstown
What did you like about your recent visit?

quickness
Report a concern   February 17, 2025 — Rated 10 out of 10 by M.D. Jiffy Lube of Annapolis
What did you like about your recent visit?

they changed the headlights while waiting inside the car
Report a concern   February 17, 2025 — Rated 9 out of 10 by N.D. Jiffy Lube of Annapolis
What did you like about your recent visit?

Very friendly and quick
Report a concern   February 17, 2025 — Rated 10 out of 10 by D.R. Altoona Jiffy Lube
What did you like about your recent visit?

The staff is very friendly and efficient. I will always go back!
Report a concern   February 17, 2025 — Rated 10 out of 10 by O.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Muy buena atención al cliente

Report a concern   February 17, 2025 — Rated 10 out of 10 by L.T. Jiffy Lube of Pikesville
What did you like about your recent visit?

The customer serves surburb!
Report a concern   February 17, 2025 — Rated 9 out of 10 by J.M. Jiffy Lube of Reisterstown
What did you like about your recent visit?

Speed and no pressure sales

Report a concern   February 17, 2025 — Rated 6 out of 10 by G.B. Jiffy Lube of Crofton
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Second visit. Was told if I purchased the wiper blade they would put on at no charge. When I arrived second visit I asked I was told no charged after waiting inside then was told there was a fee. Each visit is pressure to upsell and I hate it.

Report a concern   February 17, 2025 — Rated 10 out of 10 by S.S. Jiffy Lube of Pikesville
What did you like about your recent visit?

These men always take great care of my car when I come in

Report a concern   February 17, 2025 — Rated 10 out of 10 by D.R. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Fast, friendly, knowledgeable about what my car needs and can show me exactly what's wrong.
Report a concern   February 17, 2025 — Rated 9 out of 10 by G.C. Jiffy Lube of Annapolis
What did you like about your recent visit?

Quick efficient service
Report a concern   February 17, 2025 — Rated 10 out of 10 by N.D. Altoona Jiffy Lube
What did you like about your recent visit?

Quick and efficient and friendly service.
Report a concern   February 17, 2025 — Rated 10 out of 10 by N.C. Jiffy Lube of Dundalk
What did you like about your recent visit?

Excelente cervicio

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