Customer Testimonials
Everything
The service is OUTSTANDING!
The delivery driver is always so kind. He taught how to know when my tank is low and when to call for more. Great customer service on the phone always also.
I have never had a problem getting a hold of this company and when I do to order propane, they’re always here before they days before they tell me they’re gonna be here.
Delivery was on time professional.
-Service is great
Very reliable and quick response time
I needed to have my tank replaced because it was out-of-date. After the roundabout with Superior Propane, I was connected to my local office. The customer service rep in the office was very polite realizing that to replace the tank the fuel had to be consumed completely, which is was empty. She contacted her tech to see if it could be replaced the next day. Eastern Propane did better than that by getting the tech to come out that afternoon. The tech that arrived was very polite and easy to understand what had to be done. After he was finished he can into the house to be sure my fireplace and kitchen stove were functioning ok. I give Eastern Propane a thumbs up and I would recommend them to anyone.
exceptional service!
We don't have to worry about our supply of propane. It is delivered as needed without us having to do anything
Courtesy,fast delivery.
Very responsive to calls for refills
automatic refills
Thank you
They take care of everything and I don’t have to read tank and call for refills. The ladies in office are very helpful and polite!!
Professional service ,
Easy to schedule a delivery of propane and pay our bill. If I need to speak to a representative, this is available too.
On time delivery as needed. Price 👍
Nice friendly helpful people to deal with.
Friendly, helpful customer service.Metered reading so you don’t run out of prpance.
simple
Very good customer service when I call for questions, delivery, billing issues, etc. Always helpful and friendly, which I appreciate! My deliveries are on auto, and I'm never left without gas.
Friendly efficient staff. They work with customers to meet their specific needs.
It's like having propane fairies! The house is warm, the water is hot, and all without my thinking about it! With autopay, I rarely have to think about propane!
Prompt and Polite!
The delivery person is always friendly and the delivery is o time.
Using the web site to schedule deliveries is easy. Getting the bill from the delivery truck man is helpful because I can pay it promptly through my Bill Pay from my bank. Drivers are always friendly when they make the delivery and careful about where they pull the hose to get to the tanks. I appreciate the promo deals you have in Fall to fill my tanks so I don't have to worry about bad weather and a snowy driveway to get my LP delivery in winter. The local Quarles LP telephone receptionist is always so nice and helpful.
The Customer service is excellent. They always deliver on time. The driver respects our property with the hose when going through, the gate.
Quick service. Polite delivery drivers. Great customer service. Competitive cost. And if you need repairs they’ll get you fixed quickly.
Drivers are always polite and positive.