Customer Testimonials
responsive service
Great service
Fast service!
Professional service and with a smile
On time
you always send nice pleasant delivery personnel. you make sure I don't run low
Prompt delivery
La amabilidad y atención del personal que me atendieron cuando llamé
The staff and drivers and the people who check and take care of the tanks are wonderful.
I appreciate the prompt and user friendly service
The response time and someone always answers the phone politely
Very pleased, drivers are very careful and polite. The ordering system works well
The driver to our location is very pleasent and knowledgable about the application.
Your team always comes by in a timely manner and I never have to reach out and call because I am low on fuel.
Good service
Auto fill, price per gallon annual agreement, website is very useful.
My most recent experience with customer service was extraordinary! The representative was empathetic, knowledgeable and proactive building trust through active listening.
Efficient
Great and friendly service
As a new customer, so far my first delivery went ok.Also the setup of the new tanks went as planned ..
Have been faithful in maintaining our fuel level and when that failed we were compensated. Thank you very much.
You guys are great. Payment plan, automatic delivery. What more could I ask for?
The service people are fast, friendly and do good work.
Had a billing error however it was handled quickly and graciously!
Prompted and friendly
Friendly and knowledgeable customer service. Provided prompt delivery as requested.
Superior Plus Propane remotely monitors the propane level in our tanks, and makes deliveries before we have to worry about when our next delivery becomes critical!
Good service! Timely deliveries!! Friendly folks!!
They came right away and filled up my tank which was completely empty. Apparently they were at my house saturday morning, but I did not hear a thing. They left a notice that they had been there. HOWEVER the notice told me that I could not use the propane until they had inspected everything. When I called the office, the office was closed so I haven't been able to use my fireplace after all. I wish they had called to say when they were coming.
Easy to order propane
We don't have to call for refills. I'm a little confused on the budget plan, it would be nice to get a balance upon delivery as I really don't know if I owe or not. The balance is shown on the statement of $939 (+/-) that is due, but then it reads balance is 0.00 do not pay.
I rec'd the invoice on Thursday, tried calling a couple different numbers listed, and could not get an answer. I called the 24 hr number and also could not get an answer. I'm concerned as I haven't made a payment towards the budget plan in some time. Other than this, you're great!