Customer Testimonials
Quick service, fair prices, and took the time to listen and understand my needs.
the service is great
Very efficient
Quick and friendly service.
Great job on delivering the propane.
Thanks
The delivery man was pleasant. When I called for the order, the person on the phone could not have been kinder. I am pleased with the business
lol fuel
Prompt.
Friendly and easy to work with
We recently smelled propane gas from our tank. We called to report the problem, and a technician (Douglas) responded within an hour! He found that the regulator was leaking, replaced it immediately, and had us back to a normal operation within minutes. Not only was the problem identified and resolved quickly, but the company refilled the tank without charging us for the replacement gas because the loss of gas was an equipment breakage rather than caused by us. That to us is a fantastic response to a potentially serious problem and a reason we'll continue with Eastern Propane as our propane service provider. Great customer service!!
I have had excellent delivery service since 1997. They have been a very good company over the years.
Friendlyness of staff when I call with questions about my account.
Very friendly service
The service driver was very courteous. He called me ahead of time and was able to come earlier since he was in the area which was much appreciated!
I like the ease of the website. I like being able to place an order and enroll in auto pay.
I am happy the driver came as scheduled without any issues.
Fast service!
Thoroughly professional in all aspects
The delivery took place in a timely manner. There were no problems.
Great service from office and servicemen. Filled tank right after it past a pressure test. Paying the bill was fast and easy
Everything is made very easy for me. I'm on a budget, my bill is taken from account monthly so I don't have to worry about a missed payment. I have never ran out of propane!!! Superior Plus Propane is a wonderful company to work with!
service has been very dependable
Services are great but communication with customer was bad. I specifically stated on my on -line order of propane if you could please e-mail me the day before delivery as to the time it will be delivered that next day so I can move my car (electric car on charger) so that the driver has an easy time pulling into the space. I was not notified. Even the driver said that that note was put on my delivery bill. It sure would be nice to know the day ahead of time so I can move my car. Please try to do this next time.
Auto delivery and budget payment plan
If you have a propane issue, even out in the woods, Superior is always ready to help! Never lets you down….
Mike!
Quick response
Fast and friendly service when my tank and lines needed replacing. Easy to work with and fast response time.
Delivery was on time. The driver did a wonderful job. Couldn’t have had better service.
Great service by Amanda in local service department.
Offer pre-buy. Easy to use website
All staff that have ever serviced this account have always been proffessional, pleasant and accommodating.
The driver for this delivery, ( I believe his name is John), went above and beyond. My driveway is a hill and after backing in and beginning to pump, the fuel in the truck was low and stopped flowing. The driver took the hose off the tank, reeled it up, backed out of the driveway, turned around, backed into the driveway and continued filling my tank.