Customer Testimonials
To date delivery service and tech service have very good.
Quick response from the live person.
Prompt service and confidence in your service.
Fast and friendly service.
Superior ran a special "Spring Top Off," saving 0.2 cents per gallon and waived the delivery fee. I took advantage of this promotion, and was able to quickly schedule a delivery by calling customer service. The person I spoke with was pleasant and efficient. My delivery was rescheduled once, but I received text messages each time when the delivery date changed. The delivery was made and I received another message confirming the delivery had occurred. My bill was shortly thereafter sent via email as I am enrolled in paperless billing, and I was able to easily pay the bill on their website. I will be heading into the spring and summer with a full tank of propane, and I appreciate that because I am sure when the fall and winter seasons arrive, deliveries will be harder to schedule due to increased demand, so this promotion helps ease my mind heading into those seasons later this year. All around, a good experience!
Efficient delivery
Always kind and respectful. Fills tank on auto as per agreement.
It's auto fill
Good algorithm for delivery. Easy online payment. Much improved over the 24 years we have used Quarles/Superior. Also it is easy to get a real person when one needs to call.
Very professional
The biggest thing is you never let me run out of gas. I like how I can monitor the fullness of the tanks
Very professional and prompt.
Haven’t had any issues.
You have always been dependable. We moved from Cogan Station to Hughesville, and you took good care of us. You answer questions, monitor our supply, and automatically refill us when needed. I had a question, and the driver quickly got in his truck, checked on our account and found the answer for me right away.
Fast and reliable
Automatic refill.
We always have propane when we need it! Thank you!
service is good and budget plans
Easy to order and didn’t take long for delivery
Customer relations
People are very nice.
Online payments and reasonable prices
Nice friendly Customer Service
Easy to order a delivery and the delivery is very prompt
When I call about being low on propane they schedule me the next day.
Also the truck drive Kevin check for me to see if I was on the deliver the day I call in,
because I was so low on propane. Thank you to the lady who took my call and the driver Kevin who make sure I was on the schedule for the next day
My delivery person was Kimo. He is, without a doubt, the nicest, most professional person I have had to deliver my propane. He was so conscientious about respecting my landscaping. He read the notes in my file that indicate I do not want trucks to back down my driveway because some have caused significant damage in the past. He called in advance, as requested, to give time to move my vehicles to ensure there would be no difficulty maneuvering his truck. He did everything right! As the person on the front line representing the company, he is critical to the impressions customers have. He should be recognized and appreciated for playing his role so effectively. I thank him for his valuable service.
the woman in customer services responded and restored my desire to continue with your company after 20+ years.
They are great best propane delivery
company ever !! We were with 2 other
propane company's . This is the best.
Staff are very helpful, polite, treat with kindness and respect.
I have always received prompt and excellent service. Thank you!