Customer Testimonials
Fast, reliable, and responsive. This is how I can describe this company's service. I also appreciate that they deliver very early in the morning so they don't block the driveway when we want to leave to work or school.
Also, the are always available to answer customers calls.
Thank you!
Received notice about propane delivery and it was done on that day. Having heat during these very cold days is critical.
Locked-in Price per Gallon and Prompt Delivery as needed, (even during extreme bad weather). Drivers have open communication and clarification on all questions, and are always polite.
Great customer service with “real people” to consult.
Budget billing, over 12 months, based upon past usage
Automatic tank refills when our tank is close to empty.
Responsibility for providing outstanding service to your customers on all of the above.
We have been with you since 2013. We value your service!!!
They are very understanding and friendly service.
Timely service.
Service and friendly delivery boys
Representatives are very responsive to calls for propane delivery at our camp.
Pleasant personnel. Responsiveness is wonderful. Easy website to maneuver.
You guys are very efficient and deliveries and billing. I very rarely have to call you for anything wrong.
It was easy to order propane gas and pay the bill. Delivery was quick.
Service is good
Service is great
There is nothing I like or dislike about the product or the services I receive. The online billing system is slow to catch up—I pay with direct-to-bank, but a few days later the system e-mails me reporting I have a bill due. I see where my latest delivery also added what seems to be a communication sensor to report my tank levels. . .now that's cool.
the price but phone service is terrible cannot get some one to answer my calls ????
Customer service and great drivers.
You know what to and you take care of it.
Excellent service from customer service to dispatch and then techs.
I am pleased by the way Eastern makes sure that my propane tank is always filled and monitored so I don't have to worry about not having heat.
George Laskaris
Prompt response to call of smelling gas. Technician identified the smell was from low fuel. Within one hour the fuel truck came and took care of our needs.
I really think that the service is great, When my tanks dropped fast due to use went up, they made a dielivery within 3 days. Driver and clerks very nice to work with
Prompt
Friendly, competent, answered questions.
Great service and communication! Needed a tank replaced. Next day service and was kept abreast of the status. Guys let me know that they found issues with the new tank, but they would be back in a month to replace it. Very happy with everyone I’ve dealt with.
Tank is always monitored
I really like the Customer Service and the fact that they expedited my order as my oil tank was getting very low. The nice gentleman came out and this was in days of my call and filled it up. He was friendly and professional, and I was at home and he gave me the bill and wished me happy holidays. Very happy with Customer Service and quick turnaround.
The online account is easy to negotiate but they should provide refill dates so we do not have to call. It defeats the purpose of auto refill if you have no idea when it will be scheduled.
Easy to order, and the propane came sooner than we were told. That’s good!
On time delivery
Great Product, Service & Price!