based on 8319 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff are so friendly.
Everything went well
Very quick and professional
Quick, competent care given by knowledgeable staff
We were very satisfied with our entire stay here at Baylor. Every aspect was perfect. My L&D, postpartum, and nursery nurses/staff were amazing!
Always professional care and the wait is never long.
Very quick, efficient, and great care
It was very prompt and supportive. The staff were very pleasant and exceptionally helpful. Thank you very much. I even got a follow up phone call to check how I was feeling. Highly recommended!
Very professional yet friendly comfortable feel ..Dr Rogness saved my life at Thanksgiving .. Name removed
Very efficient, friendly and organized.
Fast and very professional service.
No waiting.
I truly appreciate the excellent care provided by the staff at Baylor Scott & White. They were not only attentive and professional, but also took the time to answer all my questions, making me feel well-informed and comfortable throughout my experience.
Friendly and fast service.
The individuals working were very concerned about my comfort.
Staff was amazing
Perfect! Loving and caring.
Hands down one of the absolute best staff you could EVER imagine. From the time we walked in until we left, it was an amazing experience. Imagine the best place (regardless of business or industry) and multiply it by 10. Its like the service you normally get from Chick-fil-a but on steroids!
Natalie - registration
Dr. Arai - Head of ER
Dr. Mendelson - Doctor
Tony - RN
These people are CLASS acts!
You would have to search the 🌎 multiple times to find a place that has better staffing!
Another horrible ER doctor experience. I told myself I would never come back after the first bad experience, but did so against my better judgment. Dr. David Mendelson is callous, uncaring and rude. I don’t understand why you hire doctors with horrible reviews found online. He kept denying a physical condition I had that was an obvious protrusion on my left side (I have photos), including pain and all he offered, reluctantly was a CT scan instead of an MRI. He related it all to my back pain and sent me home with steroids and pain medicine which is what I had already been taking (this was his decision before he asked if I wanted the scan - I had to insist that the nurse send him in before discharge so that I could find out what was going on). So unprofessional and in a rush just to get me out of there. I had been seeing a highly successful and respected chiropractor for my back issues, and he said I’d be better off seeing a witch doctor or a Hindu priest among other crass remarks.
He does not deserve to work at your fine hospital.
Dr. Robert Taylor is the BEST
The staff are the best
Every thing ran smoothly.
Very fast and efficient. No wait.
Every thing was perfect
Efficient and courteous staff. No excess waiting.
Nurses Nicole, Ann, Dnae, Lisa, were excellent
Doctor Burleson and all his staff. The hospital if very nice and very clean. They are caring and efficient at the same time which is rare these days.
We are grateful for them all.
Only thing to make better is that the day/night before surgery they told us each that someone would call from the surgery center to check on our prep process and see if we had any questions or issues. Each time with both of our surgeries "No one" called."
We really could have used advise each time.
Please review it really would have helped
I am happy with the service I rec'c.
Courtesy and caring
Efficient, professional, friendly
Fast and friendly