based on 2424 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The nursing care was awesome. Every single person was exceptional. Especially Taylor in postop to Amy in preop who was absolutely spectacular! Every one treated with me with kindness and empathy, they definitely deserve some type of recognition!
Everyone was great EXCEPT the discharge nurse
Service is proactive at this hospital. The facility is newer and clean. The staff is talented enough to please. i would give them 10 stars but i reserve such for folks like mother teresa and jonah salk.... We will be happy to visit here again if needed.
The staff,
The attention to care and the friendliness of the staff
I am 71 and It was my first operation.
I did not enjoy my operation just because you did not have any good looking nurses. from reception to OT it was just boring.
services was excellent.
operation was successful.
Thank you.
From the facility, staff, and Doctor, this was a great experience. I felt welcomed, everyone was patient with me, treated me like a friend more than a patient. I would recommend everyone BSW Medical Center Frisco.
I liked everything about your services! Great nurses and Dr.'s who showed they really care for their patients. Always kept me informed about their procedures to prep me for surgery and post op care was great too.
Efficiency, caring
Everyone was very friendly and seemed to like working at the facility.
September 10, 2025 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
The staff was very professional and friendly! I felt the care that I received was excellent!
Everyone is so amazing and helpful
September 10, 2025 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
I was attended to quickly. The healthcare team were courteous, friendly and supportive! Very professional!
I had an emergency appendix surgery last Tuesday, and from the moment I stepped in the hospital, the front staff was amazing. The nurse and Mrs. Mattie were so kind to my husband and me. Dr. Aaron and the surgical team were fantastic. I want to thank y'all for everything. God bless.
September 10, 2025 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
I was taken care of so quickly. Tests run(CT scan) transfer staff were kind and efficient. My situation was explained clearly. The doctors were great! The best experience possible.
Friendly staff, and welcoming atmosphere
Everyone I met was very friendly and helpful and my procedure went perfectly.
Very nice caring and communicate clearly and helpful
Beautiful building.
September 10, 2025 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
I love how friendly each staff member treated me with kindness and respect. The staff made sure I was okay and understood instructions regarding my care.
Very nice service and friendly worker
Rotten Place, no equipment for heart patient. They should closed down, as it is hazardous and harmful
They were very well organized and process driven
Exelente servicion
Great service. Everyone at check in, pre op and post op were very friendly
Great service and care!
Communication was impeccable and everybody was very friendly.
Awesome care and pain was controlled very well!!
Thankyou very much for taking so much care, pregnancy delivery nurse staff was beyond amazing they have taken great care support and everything.
Nursery staff are so sweet they helped me like anything. Just angels to save you and help you give rest. Everyone is just awesome kind and supportive during my stay. A big thankyou.
Great Doctors