based on 8964 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We loved the care we got at Baylor Scott both for mommy and baby. The nurses were super friendly and took care of our medical needs.
Right on time, everyone super nice efficient and confident.
Efficient, friendly and helpful
The staff was incredibly friendly! They were also great about coming in to do their rounds but also leaving so we could relax. We felt very comfortable and would definitely use this hospital again if we decide to have another baby.
Individual care and support from start to finish
People are very professional they are hard workers they care
Everyone was extremely nice and very professional, with a little hint of humor.
I really appreciated the prompt attention I received and everyone's great bedside manner. Thank you!
provided excellent medical care.
physicialns, nursing staff and PA performed role well.
nice physical plant
appreciated convenience of Frisco solution . ...tk
great staff, friendly yet very professional.
showed concern for my well being and concerns.
i felt well cred for throughout my entire procedure.
Everything went very smoothly, from check-in to check-oit
My surgery was a success and the team did a great job taking care of me. The team was very professional and the care was the best ever for me.
Our care during the labor, delivery and postpartum of our first baby boy was incredible. Uzi, Ashleigh and Sofia, our L&D nurses were superb in every way. Having an unplanned C-section was scary but the process was great and everyone in the OR is to thank for that. The postpartum days are a bit of a blur but Katie was fantastic, as well as Lesley, Sonya and Ashleigh. I’m sad I can’t remember all the names of the nurses who took care of us. Latoya helped me multiple times with lactation issues and I’m so grateful.
The staff are always so positive and friendly beside proving excellent service.
Thoughtful listeners and professional from the front desk through the entire staff.
Friendly staff
Very efficient.
Excellent facility, wonderful nursing staff and Dr. Collins and Anesthesiologist were terrific
Quality care and super, caring staff.
Amazing physician and medical care
Great nurses, doctors, staff. Hospital room was really nice. Food was great.
Everyone was so nice my only complaint is I felt like I was "rushed out the door". Like they couldn't get you out fast enough.
Great and courteous staff. Cautious.
Just excellent service now the 3rd time since 1/14/2024 after an ice fall. Same Dr remembered me each time. Very accurate each time! Recommended I see my Dr Peters and Robinson as another X-ray would not help as my lumbar was severely injured on the fall. Had 2 lumbar surgeries 12/2024 and 12/2025. Dr was and is Excellent knowledgeable and on.
It was easy to work with everyone & it is a beautiful facility
Guaranteed every time I visit Baylor Scott & White FRISCO I’m greeted by receptionist Natalie love her pieces. Great doctors I definitely feel valued as a patient.
All personnel were friendly, very professional and efficient.
The nursing staff was outstanding!! The nurses were helpful, friendly, and attentive. The procedure went very smoothly and more quickly than I anticipated.
This is the best service I have ever experienced.
Dr. Beckman is an outstanding doctor!!
I would highly recommend this facility to anyone.
The staff was VERY VERY friendly .. the process was smooth ans fast
Staff, location, facility
Very efficient & professional