based on 8964 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Came in for abdominal pain, was admitted within reason and taken back to a room fairly quickly. The first nurse tried to start an IV in my hand and instead of poking a vein, she dug around in the back of my hand and poked a nerve that still is extremely sensitive and my ring and pinky fingers go numb if pressure is placed on top of my hand or if i move in certain ways. The doctor never examined me, never did more than stand at the foot of my bed and tell me there's nothing wrong with me. I find this very unprofessional and when the discharge nurse told me the cost of visit, I was very surprised and shocked at the outrageous number presented for nothing more than toradol for the pain and some other oral medication that was not clearly communicated to me or my mother who accompanied me. Took over 30 minutes to be discharged while I could hear the nurses outside the door laughing and cackling while I waited helplessly to leave after this horrible experience. Would not come back if I was dying.
(1) The people. Everyone we met was so kind and welcoming. There wasn’t a single bad interaction that we had.
(2) The great care. Everyone hired was SO good and passionate at their job. Veronica was a spectacular L&D nurse and Latoya was the best lactation consultant I’ve ever met (and I’ve met many)
(3) The food. Hospital food has a bad reputation; however, there were many meals that I ate that surpassed restaurant food. It is something that I feel like most hospitals skimp out on cost-wise, but makes such a difference especially when you have something three times a day.
Doctor and nurse (African male nurse) was extremely rude. I didn’t let them know I’m a doctor myself and didn’t agree with such bedside manners. Terrible experience
Nice facility, pleasant, professional people.
Caring and co-operative staff
I don't know !!!
Rooms are large and open. The lobby is comfortable. Nursing staff is very prompt, and available for your needs. Very nice hospital.
The proximity to my home, the attentiveness of all the staff and the individualized care.
It’s very clean
Very professional people very clean enviroment really felt like I was getting the class A care
Clean environment and very professional
Very friendly staff everyone was so nice professional and caring!! The best staff I have ever met we loved the staff!!
Everyone was so nice and made me feel at ease before my surgery.
Everyone was soooo nice!
Evrything
Care for the patients by the nurses & staffs.
Please allow patient to stay in the out patient post operative facility for quite sometime after a surgery before sending them home soon
Everyone wore a nametag! Not so in many other clinics/medical centers.
Great customer service
All staff was kind and caring and very patent!
Great staff
Absolutely everything and everyone!
Although I was in for surgery, I felt as if I was at the Ritz.
The nurses were excellent. I was an add on to the schedule and you would have thought I was the first and only patient they had. Each and every nurse professional from pre-op, OR and
recovery took care of me like I was family!
Loved my doctors, too.
They should teach every Surgical-Center how to be the finest in the business… the Best.
Thanks a million,
Jan Last name removed
efficiency of nurses and check in process
Professional staff and nice facilities
Staff was very knowledgeable and attentive. Super impressed with the food from room service as well!
Phenomenal staff- from the nurses to the anesthesiologist and my OBGYN of course. The surgical team that prepped me were unparalleled, as were the nurses that cared for me during my recovery period.
Very friendly staff,that cares about you
Everyone I met with from the information booth throughout my surgery procedure was polite, professional with knowledge in their respective areas (pre-op through checkout).
Very efficient & professional
Everythibg