based on 4610 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything! Thanks to everyone who was so very friendly, kind, and caring. It was a drive from Dallas, but you guys are doing a great job! Again, thanks to everyone who made me feel special
Reg Last name removed
Friendly courteous service. Quick check in. Kept me aware of everything happening along the way. Excellent service.
Staff was friendly and helpful to.ensure I received great care
Every one was very efficient and kind
Brad Christine and Leomi were all very good and made me feel special
Staff was friendly and kept us well informed.
Dr. Huges and the Baylor staff was awesome! Great service!!
The young lady was very kind and prompt. The staff a a whole were all fantastic!!
I'm not sure of post the right number but I am very pleased with your services and I would recommend other people who need your services to you Thank you much
Efficiency .......friendliness.....from check -in to check-out! made me feel as comfortable as could be expected in that venue!
Competent and friendly staff.
Everyone was very helpful and caring. They made me feel comfortable. I would highly recommend your services. Thank you, thank you, thank you!
Sincerely
Paula Last name removed
The service and the doctors were great
Friendly, efficient and easy.
Fast and thorough
Very helpful I was having a panic attack and they saved my life God is good I will Alway ms Love Baylor medical Center For they're integrity is first and I feel it Thank you
It was fast and the doctor was awesome. Everybody in the building was nice. They greeted me. They knowledged I was there in for me. That was enough.
The staff was so friendly and great overall. They made my labor experience very great!
BSW was like my second home. Our nurses were absolutely perfect, specifically Olivia and Linda (I’m not sure what their last names are). I ended up having to go back to the hospital after giving birth for postpartum preeclampsia and we were so excited to see them both! I have already recommended this facility to every pregnant friend I have. I couldn’t be happier with the service!
Staff was very nice and very thorough in explaining procedures in detail. Very professional people that care about their patients and well being before being discharged from the hospital. I’m so blessed with the staff I had .
Great staff
The nurse that I had was really nice. Dr.Brockman came off as rude me and my boyfriend did not appreciate that. You could advise the Dr to be more kind.
My experience was absolutely awful from ER to discharge. There are kids working the on girl said she had only been doing for a year. I told her what pain and nausea medicine works best for me and she offered me morphine and then she offered me fentanyl which I said no to as well. They didn’t give pain meds, her first to give them to linked out because that vein was swollen, and Tereja said the line was fine, it wasn’t. They never even bothered to give me my pain medicine at all. I walked out with my son holding me up. I’ll NEVER GO TO centennial ever again. I need someone that runs the 2nd floor to contact.me I have more to share
We really liked Baylor Scott and White for our first kid delivery. They treated us like family. Special shout out to Carole and Shivotma from Nursery and Cecilia from the PostPartum ensures we and our little one taken care by going extra mile. Food services were also exceptional including all staff being friendly and caring. They gave us lot of baby and mom items to have a head start.
The staff at every level was so enjoyable it was super relaxing even though I was there for a surgery.
The labor and delivery and postpartum nurses were great! Shout out to Karen, Lesley, Suzanne, and Melissa!
The labor and delivery staff was amazing! The food was amazing way better than any other hospital I’ve been too.
My hubby and I loved it all. Fast,caring and loving staff
The attendants were very professional and very concerned and helpful over my fall. The doctor was reassuring in the diagnosis. I appreciate every one that attended to me.
The facility is nice but the staff was outstanding!