based on 8629 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The friendliness and efficiency of the staff and nurses.
Super friendly and professional staff
The staff was amazing. Friendly. Made you feel comfortable, and important. Made sure you felt heard and educated the whole way. Fantastic.
I had a great experience. Your facility is lovely, very well organized, the nurses were very caring and efficient. Lovely people.
Very efficient staff. Great care.
Fast, friendly, professional, accurate, caring doctor, nurses and check in!!! Thankfully only my second trip there but it is the only place I would go choose. Grateful to have them available.
Very attentive person greeting you. Very efficient and knowledgeable. No real wait which was great. Got patients into their own rooms quickly.
All staff members very helpful. Doctor was attentive and and answered all of my questions.
Baylor Frisco Emergency provides services thoroughly, from the time I walked in the door to when I left.
Even though the ER I went to didn’t have cardiac care, they worked tirelessly to get me a diagnosis and make me feel better.
Quick and friendly
The medical staff took real good care of me pre and post operation. They even have me a call a few days later to see how I was recovering, which I appreciated. I would come back to this location if I needed to.
Patient care
Friendly and fast service. The nurses and doctors I saw were very attentive
I never have to wait and wait, the doctors, nurses and staff are ask very friendly and cheerful and I've always been treated extremely well. The lobby at the hospital is so relaxing.
Absolutely love this hospital. From registration to pre-op and post-op, all staff I encountered were friendly and amazing. My nurses were awesome!
Everyone was so wonderful. I did not have a single nurse I didn’t like. I am so beyond pleased with this hospital. I would travel lengths to deliver here again.
Great team
I have been in several area hospitals in the past year and your hospital by far has the
most efficiently run operation and the nicest personnel in all departments that I have ever been a patient in. BSW Frisco is the best!
The best nursing care
Professional yet friendly and engaging to the patient.
The staff in Labor and Delivery are AMAZING!
1st class hospital!
Very professional
Exceptional staff
From start to finish I had a team of folks focused solely on meeting my medical needs and putting me at ease. The medical professionalism and the human compassion I experienced was AMAZING!
Friendly and very attentive staff. Very much appreciate their communication and treatment.
The experience was very easy and prompt and professional
Care was quick and thoughtful, staff was appropriately personal and very professional.
I love the nurse they were very friendly and posted op nurse very kind and helpful.
Thank you
The facility was very new and clean. Check-in process was easy. Staff was very friendly.