based on 2602 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent service
Everyone was friendly, the entire hospital was nice, clean, and welcoming.
The staff was amazing!! There are so many resources available that really helped me feel prepared when going home with my newborn baby girl!
Everyone was very friendly and caring.
Receptionist was very welcoming. Nursing staff show interest , especially Amy. I felt like I was getting personalized care.
Amazing!!!!!
More timely pre op information/appointment with financial information/cost
Excellent staff. Very helpful. Prompt service
Very attentive & nice
I cannot express beyond words how happy I am with the care I received at this hospital. From getting to the ER until discharge everyone has been so wonderful and making sure I was doing ok along with my babies. I would like to thank RNs Adam, Emily, Dawn, Rachel, Terra, Carla, Ashleigh and Eleanor. Dr Vu, De Edwards Key and Dr Trousdale for taking care of me. Please forgive me if I missed any. I am really happy that I work for such a wonderful facility where your treated like family. I am thankful to have such a wonderful coworkers and work family.
Prompt, front desk personnel and staff nurses friendly/ caring
The staff was very professional and attentive. They were sensitive to my concerns and did a thorough exam. I received a follow up phone call from one of the staff that was familiar with my exam. EXTREMELY professional! Thank you!
The entire team—from labor and delivery to post partum and the nursery, truly made a difference in the experience we had. As a first time mom, I did not expect to feel so supported, informed, heard, and validated.
Everything y’all are great
Caring staff and good facility
Friendly and fast
The only one thing I would request is to let the financial department of the hospital to leave the patients alone. There is alot happening and no one is thinking about paying the hospitals bill right after deliver.
LAURA from financial office, came twice in my room. Called once, and emailed. At that point i was pretty annoyed by her behavior, that I didn't want to even call my insurance to add the new born.
Other than that everything else was amazing. Tina, Cynthia, Jenny, and the nurse during delivery I just loved her. Thank you BSW and Staff.
Clear Direction and Courtesy
Clean and organized hospital.
Attention to detail.
Everyone was friendly, efficient and caring. Nice experience.
The kind caring personal
Friendly professional staff and outstanding doctors.
Everything was perfect. Your front desk/check-in staff, nurses, everyone in the procedure room. It all was very easy and comfortable! Thank you for the exceptional customer service and caretaking.
Everything is going good job and quick
My wife and I both said multiple times that this hospital has the nicest people of ANY hospital we have ever been at! From check-in all the way till we left, every single person was kind, and courteous, and made us smile during a very stressful situation.
Staff
From the hospital itself and sugary staff everyone was so nice and very friendly.
My nurses and OB were absolutely AMAZING. specifically Dr. Holt and Jennifer Collier.
All of the nurses are incredible! We asked to be discharged as early as possible so we could get home to our other two kids, and the nurses did everything they could to make it happen for us. We are so thankful for such a great team to help us through another delivery!