Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.6 out of 10 based on 2602 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 15, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Dr. Ku & the Labor and Delivery team are excellent at what they do!
Report a concern   July 15, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everybody was helpful and friendly
Report a concern   July 15, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Excellent experience every step of the way.
Report a concern   July 15, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Efficient and great care!
Report a concern   July 15, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was nice ce and efficient.

Report a concern   July 15, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly and very professional
Report a concern   July 15, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Efficient. Friendly. Relaxed. Very good people from the front desk check in to the nurse that discharged me.

Report a concern   July 15, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Effiency, kindness and professional staff.
Report a concern   July 15, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

the hospital is amazing. people were very nice and courtesy.

Report a concern   July 15, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was very communicative and helpful, making my surgery day as comfortable as possible.

Report a concern   July 14, 2023 — Rated 8 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What could we do to improve?

Some nurses could improve their attitude with patients.
Air conditioning is too high (extremely cold rooms)
Report a concern   July 14, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was great to deal with
Report a concern   July 14, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Everything. Y’all got me In fast, everyone was nice, results came quick… amazing experience

Report a concern   July 14, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Prompt, friendly, attentive

Report a concern   July 14, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great and very well run facility with warm staff that made the procedure much more manageable. Thank you!
Report a concern   July 14, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Caring, friendly staff.

Report a concern   July 14, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

everyone on the staff were so friendly and helpful. they made our time there very pleasant .
Report a concern   July 13, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Excellent care
Well organized
Report a concern   July 13, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Fast, secure, courtesy.

Report a concern   July 13, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very efficient, caring, and helpful
Report a concern   July 13, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Short wait time and everyone was friendly and informative.

Report a concern   July 13, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I was supported through everything I wanted to do. From giving birth naturally to breastfeeding, the staff were encouraging and knowledgeable. We also love that everyone was not afraid to express their individual opinion about breastfeeding etc. We got many different answers and opinions.
Report a concern   July 13, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Upon arrival the front desk is very friendly and helpful. The waiting area is spacious and welcoming. The employees help calm any worries you may have and very efficient at their tasks. Highly recommend any services to be done here.
Report a concern   July 13, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

All staff was excellent. Very professional, kind, attentive, and knowledgeable. Facility was great, food service was very good, and overall a 10!
Report a concern   July 12, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Fantastic, efficient and friendly.
Report a concern   July 12, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Fast
Courteous
Good doctors
One stop for any health need
Took my HMO insurance

Report a concern   July 12, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Excellent medical doctors and nursing staff
Report a concern   July 12, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything. Especially nurse Summer. The best blood taker I have ever seen Also Dr Allen of curse

Report a concern   July 12, 2023 — Rated 8 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What could we do to improve?

Friendlier nurses in the NICU. Some nurses were pretty aggressive and not very warm.

Report a concern   July 12, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff is very very friendly and helpful.
All the questions have been answered.

Privacy Policy