based on 9449 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Awesome crew, Top Down!
Excellent patient services. Everyone was extremely nice and courteous. I really felt people cared for me and had great communication on the procedure I was having.
Great facility. Excellent surgeon. Everyone was prepared! Thank you
Everyone was efficient and friendly
Excellent service!
I was treated like a queen. Everyone was so kind. They were quick, and on their toes. So very organized. Best care I have ever had. I want to thank them for a great experience.
Every one was Amazing at the Er. Great Doctors 👍 👌
Great staff, they made me feel very comfortable and at ease.
Nurse Amy was so comfortable and caring. Facility very nice. Check in good
Efficiency. Availability of facilities. Good patient information about tests and visit results. High quality of doctors, PA's etc. BSW Hospitals, including the Heart Hospital and adjacent Hospital facilities are great. The lobby of the Warren hospital looks like the lobby of a Ritz Carlton. Keep up the good work.
Friendly and efficient staff. Great waiting area. Location from my home is 10 minutes.
Everyone was so nice, warm and welcome!! I am so thankful to the staff for making my experience ideal.
EVERYTHING !! 🤗
From check-in to checkout, my experience was wonderful. Special thanks to Shanean, Dr. J. &
Faith for their professionalism, kindness and
efficiency. . . Though suffering with intestinal issues, which were acute, their collective care
contributed to my feeling better. . . As prescribed,
I’m taking medications & have a referral for future
treatment with GI specialist.
THANK YOU SO MUCH !!
Name removed
Organized!
Have had over surgeries at this facility
Everyone is very friendly and helpful. The facilities are great.
Great Customer Service
The service overall was excellent and 1st class from everyone I came in contact with.
Easy to find, friendly, quick diagnostic and treatment, accepts my insurance, checked on me by phone call the day after …..why haven’t I tried this place before?This will not be my last time here! Very pleased with the care I received!
Friendly, professional.
The place seems to be clean and organized.
People there are so nice and the food is amazing :)
Everyone was very attentive, kind and respective.
Extremely kind and thoughtful staff all around. From maintenance, to the nurses and doctors, to the cafeteria staff - everyone has been gracious, kind and helpful. They genuinely love what they do and where they work
Professional and friendly. Accessible location and feels small and personal. All staff are friendly and helpful. Nurses are fantastic. There’s good teamwork between doctor/anesthesiologist/nurses. Clean and safe.
The staff was friendly and efficient
great carring people work at Baylor
Kind and attentive care providers, great food offerings, and I especially appreciated how well postpartum nurse, nursery nurse, and nurse who took vitals worked together to visit around the same time and while baby was awake/feeding to allow minimum disruption to sleep.
The nurses were so nice and made me feel like a vip patient
You charged me twice as much because I was self pay.You got all the money upfront and still charged me more than an insurance company would have paid.Did not provide me with any accounting of what the cost included.I think you scammed me because I had no insurance and had to have surgery.
Friendly staff that made the process easier