based on 2372 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything, all the staff were excellent. I was very well taken care of. Thanks
Your whole team did not give me the attention I needed despite being the ONLY patient there. The doctor was extremely unhelpful and did not explain my symptoms and how I should care for it. WebMD was much more useful than going there.
Everyone was so friendly and willing to help.
Dr. Kara was so kind and so patient. And Perry, he's awesome, he stuck me for the IV and got it on the first try, usually i get stuck 3-5 times, he told me its because of his old age, but i think hes juat got the touch (and experience) he also made me laugh even when I wasn't feeling great! The man who did my CT scans, happy 10 years to him working for Baylor!
By far this Emergency Team has the BEST bedside manners, they have a way of calming you down in light of health scares.
I wouldn't want any other ED Team treating me!
Thank you 💛
The nurses and staff were so friendly and caring
You didn’t I hit the wrong button. Everyone took great care of me.
Everyone is personable and efficient. Dr. Was amazing as well as the whole staff!. Thank you
Servant orientated. Compassionate and efficient.
Fast,nice folk
Everything, Dr. Bedi and Nurse Vanessa were very professional, and very kind, excellent service provided by both of them. I'm already recommending this ER to my neighbors, friends and family, I'm very impressed, everything was quick, great and accurate
The ease of getting in and the courteous staff.
The staff that waited on me and of course my surgeon Dr Royer
The attention of the staff from the registration to nurses. Great customer service and care!
everything
The staff and the nurses were very nice.
I am very happy with the care provided by all of my doctors, nurses, and other staff. Thank you!
Excellent service and care! Quick and efficient registration! RNs and provider listened carefully, explained thoroughly/what to expect, and showed compassion! All were courteous and respectful! Would highly recommend!
Fast, friendly, competent.
Nurses were very caring and supportive. Outstanding doctors, Facilities were brilliant. Everything felt at ease.
They got me in fast, answered all questions and got me out fast
Professional and capable staff, all round
Good
professional and friendly
Excellent Service 5 Stars
Always communicative about keeping patients informed and safe
We were taken care of by the staff in a good professional manner.
Pre op and Dr. were great.
Recovery room nurse was a bit rude and was frustrated that I wasn’t waking up quick enough.
I had some breathing problems and she was a little too harsh.
Other than that it was a good experience.
Great nurses and doctors.
Excellent care from Anna and Kristina in L&D, Shy from the nursery, Jenny the daytime nurse, and the lactation consultants. Thank you for a great experience!
I had a great experience at the ER. Dr. Arai and RN Clayton made my stay great. They were so nice and caring. You don’t see that a lot in the ER and it was very nice. I didn’t not have a wait either. I have already recommended this ER to my friends and family. I will continue to use Baylor Frisco ER when needed. Thank you!