based on 8122 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The check-in was easy and the medical staff very efficient and did a great job explaining the process to diagnosising issues. Was very happen to leave within a few hours feeling better.
No 'crowd', quiet, pleasant atmosphere. Efficient, no waiting, competent, pleasant to work with.
Won't recommend until you settle with Humana for Medicare insurance. Previously always a 10 recommendation.
The ease of the visit.
My doctor was treated me so well and diring my labor my nurse and midwyfs are treated me excellent.
Always the friendliest staff from the front desk all the way to the car when leaving.
Clean and friendly facility with kind caring nurses
The staff and nurses were very nice and friendly. And that's something I really like when I go to the doctors. No one likes a bad day kind of person. So keep it up. And thank you all for being kind.
Fast service, caring personnel. Everyone is there for the patients best interest. Pleasant visit! I appreciate all of them!!!
Friendly staff
Just walked in, greeted well, promptly the preliminary treatment was done, and finally met the doctor. All through we felt great caring, promptness, and professional care.
The staff is GREAT! The care is excellent and all my needs were met.
Everything
The service was excellent - both ladies at the front desk were very nice and advised me of the appropriate information. I waited less than 2 minutes to been seen by a triage nurse. The triage nurse was also very nice, and had a pleasant demeanor. She turned me over to my nurse, and he was great as well. Dr. Young Lee was a great doctor with great "bedside" manner, who was very thoughtful and honest in his discussion with me concerning my current health issues.
For me to have to go to the ER, and unfortunately, I've been there several times, this was the best service in EVERY manner I've ever had.
Courteous / Friendly / Compassionate
Everyone was very nice and caring.
BSW Frisco nurses, greeters and physicians are extremely awesome!
The clinic was efficient and the waiting room was clean and comfortable.
The check in process was so easy! Everyone was friendly and answered all of my questions, while smiling. It’s the only hospital I will use.
Best services and very courteous
Great nursing staff for delivery and postpartum! Very eager to make sure we are taken care of and very helpful
I loved everything except the RUDE SECURITY STAFF SITTING AT THE FRONT RECEPTION DESK IN THE EARLY MORNING. RUDE AND UNFRIENDLY. They need to go. The company that was there prior to this company was so friendly and helpful unlike the 2 people who work there now
Everything!!!
Everyone I interacted with was kind and friendly. The nurses actually seemed to care about me and kept me comfortable, they didn’t rush me out the door. The whole facility was clean and cozy.
Clean, professional r from the check in to check out
Great staff!
Fast
I expected more information than just 'everything looks good'. Well, I sure did not feel good. The ER doctor lacked bedside manners, and a little more understanding for a 'scared’ person with heart problems, But maybe that has also disappeared in todays world. - I left the ER with concerns as to how i was going to get through the day. - I am the type of Man who does not go to the Hospital/Doctor for any little thing, much less the ER. - The ER nurses were VERY GOOD and had more compassion for me as a patient.
Everyone from start to finish took great care of me.
Staff informative and friendly