- Phone: 6137673076
Customer Testimonials
I love everything from this store.! Amazing people !!
Great customer service. Answered all my questions and gave great recommendations.
We were shopping for a bike for our 4 year-old son. Had an amazing experience in store. Very pleasant and helpful staff. Great bike. Our son rides it all day long.
It was the best bike fit ever! I have bought a new bike in the past and didn't receive the service or attention I received at Trek Kingston.
I was impessed that the staff was so pleasant and knowledgeable regarding rider fit to the bike and about trek bikes. Even down to the smallest details.
I would highly recommend this bike shop to anyone who is looking for a new bike.
I am confident all bikes and parts are great quality.
When returning my bike, Beth was very understanding of my reasons, the process was quick and easy. That was much appreciated.
Your customer service is top notch!
Excellent Service
Helpful and friendly personal service!
Personal, friendly service. Great store layout. Feel helped but not pressured to buy if it's not quite right
The staff are friendly and very efficient. The online booking system is easy to use..communication by text from the repair shop works well.
Good work at a fair price!!
always professional and very courteous
Friendly, knowledgeable and honest
The employees
A great all around experience. Friendly and helpful staff, nice store layout and good inventory.
The service with Leanne/Beth was outstanding. I always got quick replies to my e-mails. I believe my Elektra Townie Go 5i is an excellent product. I went for an 18 km ride yesterday and I love it. Less effort while climbing hills. I renewed my love of biking again. Thank you so much!
Great customer service
Bike repair was completed on date promised
Superb service for new bike Purchase. Many thanks!
Quality at my price
Top notch customer service - love the ability to book an appointment online! The absolute friendliest and knowledgeable staff - will definitely be back and recommend !
Communication, customer service, ease of service.
Fantastic customer service!
Staff work hard to maintain an environment safe from covid. And, under the circumstances, with reduced staff, are responsive to client questions and concerns. And sell an excellent product.
Fast friendly service. Ease of use for the website. Staff were knowledgeable.
Person helping me was outstanding!
Remarkable that when stepping into the shop for the first time in six months three staff greeted me by my first name!
And patient and answering any questions I have.
It feels like I’m in a television commercial whenever I go in there lol so I would have no hesitation in giving the shop the highest recommendation
High quality products and friendly service!
Trek Bicycle Kingston provides excellent quality products and customer service! The staff are extremely dedicated to matching the right bike to each rider. They listen carefully to your needs, make recommendations, and ensure that the rider is ultimately satisfied. The staff are very personable; we felt like we were dealing with friends. We will continue to recommend Trek Bicycle Kingston to cyclists of all skill levels. Thank you!
Trek Kingston is an awesome crew. Wish they still sold more than just trek products.
All ready for another season of riding with the expertise of Trek Kingston’s amazing & friendly team