- Phone: 6137673076
Customer Testimonials
Love my bike.
Services are always excellent.
Questions are welcomed.
Staff are knowledgeable and pleasant.
I feel that they appreciate my business and they stand by their product.
Friendly and knowledgeable staff.
Knowledgeable and friendly staff. Great experience picking new bikes!
The staff are great and I was able to find all that I needed at affordable prices!
Friendly! Helpful! And what a beautiful store! I have now found my new bicycle shop..thank you..
Great feedback and helpful tips
People are great. Product is great. Location is great.
great people working there... thank you
Great service, very friendly
Since purchasing a Trek bicycle almost a year ago, I feel confident that the Trek staff will assist me. The bike I purchased has been great, but I’m sure over the years minor issues will pop up. It’s a good feeling to know I can bring it to the Trek store for assistance.
Great brand and very helpful staf
We went looking for a bike for my son.
What we found at the Trek store were biking enthusiasts that helped in finding the right bike for him.
The services is the best i've experienced in a long time. Right our first visit right thru the test rides and follow up visits after purchasing the Marlin 5.
Great bikes with staff providing amazing service.
This will be our go to for all our biking needs.
People
The approval from Trek took longer than anticipated, but the bike is repaired and works great. Thank you
Good service. Fast turn around. Bike works great.
Both
Quick, professional, and friendly. Plus the parking is so convenient they even helped me get the bike out of my car
Thanks for the prompt service where you did extra work on my bike and resolved the falt tire issue. Much appreciated.
Friendly, professional staff. Products exc
Customer service
Helpful, respectful and knowledgeable service adjusted to my specific needs.
Everyone is super friendly and keen to make a bike purchase here in the coming years
Friendly and supportive staff.
Record of my transaction kept on file--no need for me to find my receipt.
Honoured the complimentary service and upgraded my seat post at no charge.
Cleaned my bike as part of the complimentary service.
It is graciously appreciated that your service technician was able to fix my 20 year old Trek 7500 mountain bicycle and replace the chain for a better functioning one. Staff were friendly and informative. It was a nice first impression for my first bicycle repair in the Kingston Trek store. I went away feeling that my 20 year old bicycle was well taken care of.
Thank you.
Friendly and quick to engage me as soon as I came in.
🚲👀
Great service came and told me what the problem was and got it fixed right away thanks
Trek Kingston has an amazing team that provides expert advice to all levels of cyclist.
Wonderful service, great staff Helpful and friendly...Good products

The service from Beth was exceptional. I found her knowledge of the products made the process simple and we are very happy with what we purchased. I also was grateful for the toy area that my son played in while I was finalizing the order.